Unified Communications Technician
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Overview
Compensation
$33-$35/hour
Job Description
Unified Communications TechnicianPay Range: $33/hour to $35/hour Summary We are seeking an experienced Unified Communications / Telecom Technician to support and resolve incidents across our communications infrastructure. This role requires strong expertise in Cisco Unified Communications environments, including Jabber, as well as hands-on experience with VoIP systems and network troubleshooting.Key Responsibilities
- Diagnose and resolve incidents related to unified communications and telecom systems
- Install, maintain, and troubleshoot VoIP systems, analog phones, and related hardware
- Perform structured cabling installations including CAT5e, CAT6, fiber, and coaxial
- Ensure efficient cable routing between desks, IDFs, MDFs, and substations
- Install, modify, and repair services related to video, data, and telephony
- Troubleshoot network and VoIP issues to maintain uninterrupted connectivity
- Collaborate with internal teams and communicate technical information clearly
- 5+ years of telecommunications installation and maintenance experience
- Strong troubleshooting skills for VoIP systems, analog phones, printers, and Layer 1 networks
- Experience with LAN/WAN technologies and protocols (TCP/IP, QoS, PoE, VLANs, VoIP)
- Proficiency with Cisco Unified Communications platforms and tools (e.g., Jabber)
- Working knowledge of Windows and Linux operating systems
- Excellent verbal and written communication skills
- Ability to work occasional nights and weekends as needed
- College degree or technical certification in a related field
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FAQs About Unified Communications Technician Jobs at Prosum
What is the work location for this position at Prosum?
This job at Prosum is located in Los Angeles, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Prosum?
Candidates can expect a pay range of $33–$35 per hour for this role.
What employment applies to this position at Prosum?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Prosum?
You can apply for this role at Prosum either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.