US - Staffing - Principal Experience Designer

Title: Principal Experience DesignerLocation: Remote - Flexible time zone, but expect to align to EST primary hours 10-5 EST

Job Description:

• Collaborate closely with enterprise data product teams to drive innovation and elevate our data product offerings to best-in-class experiences.
• Lead UX strategy & research, defining a clear, research-driven vision and translating it into a prioritized UX roadmap that aligns with product and business goals.
• Conduct, direct, or guide others on complex user research, and generate consensus and excitement over the vision.
• Establish and maintain design principles, patterns, and systems to ensure coherence and scalability across products.
• Set measurable success metrics and partner with product, engineering, experience design & research, and leadership to surface opportunities and remove blockers.
• Evangelize human-centered design across the organization while mentoring more junior team members to raise craft and consistency.
• Explore the opportunities that AI technology presents for making experiences better for employees.

Responsibilities:

• Operate as a thought partner to product leaders and stakeholders, representing the voice of users at every step.
• Cascade context up to leadership and strategy down to teams.
• Partner with Product, Engineering, Experience Research, and Experience Design to drive strategic discovery and work with product and engineering leaders to drive dual track agile.
• Demonstrate proficiency in user research, user-centered design methods, and excellent analytical problem-solving skills.
• Plan and conduct stakeholder interviews with key business partners.
• Lead design and research efforts and work hands-on with UX designers across complex cross-functional investments.
• Establish and drive consistent design patterns via our design system.
• Provide creative direction and conduct design reviews to ensure that the overall vision for products is achieved.
• Offer leadership within the design team, introducing new practices and influencing team members to try new methods.
• Mentor more junior members of the experience design & research staff.

Qualifications:

• A digital portfolio we can review online is required.
• Bachelor's degree and 10+ years of professional experience, including a strong background in UX strategy and research.
• Familiarity with core disciplines, with demonstrated mastery in user research and expertise in two others: visual design, UX design, prototyping, front-end development, and/or experiment design.
• Foundation of AI, Natural Language, and Machine Learning knowledge.
• Ability to make smart, strategic, and user-centered design decisions.
• Skill in translating insights into frameworks, opportunity backlogs, and decision artifacts.
• Exceptional ability to synthesize complex technical findings into clear, actionable narratives for different audiences.
• Can work through ambiguity and knows how to acquire information independently and work in a team environment.
• Track record of independently scoping, prioritizing, and delivering end-to-end research in ambiguous, multi-stakeholder contexts.
• Ability to identify the highest-impact questions, negotiate scope, and manage trade-offs.
• Proven ability to create alignment among senior management on ideas/projects/process.
• Proven track record of collaborating effectively at all levels of the organization.
• Strong organization and analytic thinking skills, with ability to translate technically complex content into user scenarios, flows, and diagrams.
• Experience working with LLMs and designing human-in-the-loop workflows.
• Familiarity with terminology from data lifecycle or financial-investment-related domains.