USA - Customer Support Engineering - 10
V2SoftSterling Heights, MI
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Job Description
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at www.V2soft.com to know more. Description: SHAP 38111 Van Dyke Ave, Sterling Heights, MI 48312 The successful candidate will serve as the link between the plant and the manufacturing facility. The candidate will also be required to re-verify parts within the computer system. Candidate should be computer literate and familiar with Excel, Word, and email. This person should be highly organized and have superior communication skills as he/she will interface with customers. Perform a good first level analysis of non-conformances. Verify all suspect product and maintain product test equipment. Be the communication link between Customer Plant and Delphi. CSE will reside at customer facility. Expedite non-confirming material back to Delphi same day. Input data into Incident Reporting System (IRS). Provide technical support and system understanding. Conduct/coordinate initial 24 hour containment. Where required, coordinate additional containment. Be an integral part of the response teams. Write a weekly trip report. Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates. Provide/coordinate special event activity. Develop customer relationships in the plant to improve the product and maintain or increase the business. 6-10 years of related work experience. Training in computer applications. College degree with a major in Engineering.10+ years of related work experience. Training in computer applications. College degree with a major in Engineering. V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About USA - Customer Support Engineering - 10 Jobs at V2Soft
What is the work location for this position at V2Soft?
This job at V2Soft is located in Sterling Heights, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at V2Soft?
Employer has not shared pay details for this role.
What employment applies to this position at V2Soft?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at V2Soft?
You can apply for this role at V2Soft either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.