User Access Coordinator

IntellaTriageBrentwood, TN

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Summary / Objective

We're looking for a highly organized, reliable coordinator to manage access requests and keep things moving. This role is not technical — it's about tracking requests, communicating clearly, and following up consistently to make sure nothing falls through the cracks. If you're detail-oriented, persistent, and good at keeping things organized, you'll do well here.

Essential Functions

Track and manage a high volume of requests using a shared tracking system
Send and respond to emails to request information and follow up on outstanding items
Monitor open requests and follow up regularly until they are completed
Keep all tracking data accurate and up to date
Identify delays and flag issues that need escalation
Use templates and standard processes to keep communication consistent

Work Schedule & Location

This position is on-site in Brentwood, Tennessee
Standard schedule is Monday through Friday, 9:00 AM – 6:00 PM
We are a 24x7x365 business and rotational after-hours support may be required

Your Traits & Characteristics

This role is a great fit if you are someone early in their career looking to build experience, someone who enjoys structured, repeatable work, and someone who takes pride in being dependable and organized.

This role is not a fit if you are looking for a technical or engineering role, struggle with repetitive tasks, or need constant supervision to stay on track.

What success looks like in this role: requests are tracked accurately and updated in real time, follow-ups happen without needing reminders, very few requests are missed or delayed unnecessarily, and overall turnaround time improves because requests are actively managed.

Requirements

Required:

Strong attention to detail
Comfortable working in structured tracking tools (Excel or similar)
Clear, professional written communication
Ability to stay organized across many open items
Consistent follow-through and reliability

Nice to Have:

Experience in an administrative, coordinator, or support role
Experience working with external partners or clients

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FAQs About User Access Coordinator Jobs at IntellaTriage

What is the work location for this position at IntellaTriage?

This job at IntellaTriage is located in Brentwood, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at IntellaTriage?

Employer has not shared pay details for this role.

What employment applies to this position at IntellaTriage?

IntellaTriage lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at IntellaTriage?

IntellaTriage is looking for a candidate with "Senior-level" experience level.

What benefits are offered by IntellaTriage for this role?

IntellaTriage offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at IntellaTriage?

You can apply for this role at IntellaTriage either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.