User Research (Ux)
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Overview
Remote
On-site
Compensation
upto$60/hour
Job Description
Summary:
- Duration: 6 months
- Work Mode: Remote
- Location: This position can be based in Boston, MA, Portsmouth, NH, Plano, TX, Seattle, WA, or Remote.
Responsibilities:
- Independently scope and execute custom research across digital assets.
- Focus on digital experiences for various user groups including customers, agents, adjusters, and more.
- Partner with software product development teams to understand business objectives and ensure design solutions meet users’ needs.
- Lead research projects designed to identify user needs and behaviors.
- Leverage expertise in user research methods and Design Thinking and Lean UX methodologies.
- Interpret, synthesize, and communicate complex research results to empower business decisions.
- Champion end-users by integrating insights from diverse sources.
- Forge high-trust partnerships with colleagues across multiple teams and departments.
- Lead objective-setting and discovery processes, including user persona development and journey-mapping.
- Influence business partners by providing clear, actionable recommendations.
- Communicate findings with clarity and impact for senior and executive-level stakeholders.
- Foster effective collaboration with cross-functional teams to achieve shared goals.
Requirements:
- Minimum 5 years of UX Research experience in a corporate agile setting.
- Bachelor’s degree in Human Factors, Human-Computer Interaction, Information Design, or Master’s degree with 3 years of relevant experience, Master’s preferred.
- Expertise in a wide range of qualitative research methods, including usability studies, interviews, focus groups, surveys, card sorts, and heuristic reviews.
- Exceptional communication skills, adept at translating data into actionable insights.
- Expertise in data-driven storytelling.
- Familiarity with research tools like Qualtrics and UserZoom, as well as UX methodologies such as Design Thinking and Lean UX.
- Strong organizational, analytical, critical thinking, and team-building abilities.
- Proven track record of effective collaboration with cross-functional teams.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
Preferred Skills:
- Experience in the insurance, financial services, or other highly regulated industry.
- Extensive experience with agile planning and development processes.
- A track record of independent decision-making with strong business judgment.
- Flexibility to adapt and excel in a dynamic environment.
- Experience with quantitative research methods.
- A commitment to diversity and inclusion, actively embracing and promoting different perspectives.
Automate your job search with Sonara.
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FAQs About User Research (Ux) Jobs at Axelon Services Corporation
What is the work location for this position at Axelon Services Corporation?
This job at Axelon Services Corporation is located in Boston, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Axelon Services Corporation?
Candidates can expect a pay range of $60 (per hour).
What employment applies to this position at Axelon Services Corporation?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Axelon Services Corporation?
You can apply for this role at Axelon Services Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.