User Support Technician
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Overview
Remote
On-site
Compensation
$30-$30/hour
Job Description
Description: INTAKE NOTES: Target Start date is ASAP Must be onsite Pay Rate: $/hr Extension possible Monday – Friday 8am to 5pm Skillset Matrix Manager Notes Technology Requirements (I.E Programs, systems, etc) Win 10 and 11, Office365, Dell computers, Apple iphones and ipads, PC troubleshooting. Active Directory, Exchange What does a typical day look like? (daily tasks) Answer help desk phone calls Route help desk tickets to appropriate technicians or support groups Provide on the spot troubleshooting as time allows Provide support through online chat system Provide walk up support Provide local support for the following systems (installation, upgrades, troubleshooting) Preferred background/prior work experience? 1-2 years experience. Priority soft skills Highter than average personable skills as the user will be internally customer facing. IS Helpdesk support on rotating basis with some after-hours coverage- Answer help desk phone calls- Route help desk tickets to appropriate technicians- Provide on the spot troubleshooting as time allows- Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software o Network Peripherals and Printers Telephone System Maintain loaner laptops and projectors Manage PC and or Network InventoryBenefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About User Support Technician Jobs at GTT
What is the work location for this position at GTT?
This job at GTT is located in San Diego, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at GTT?
Candidates can expect a pay range of $30–$30 per hour for this role.
What employment applies to this position at GTT?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at GTT?
You can apply for this role at GTT either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.