Utility Billing Specialist
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Overview
Remote
On-site
Compensation
$17-$17/hour
Job Description
POSITION TITLE:
- Utility Billing Specialist
JOB LOCATION:
- City Hall
- City of Zephyrhills
SALARY RANGE:
- Starting Salary: $36,117.90/ $17.36/hr.
- Pay Grade Z-153
- Non-Exempt
FAIR LABOR STANDARDS ACT STATUS: Applicable.
MINIMUM QUALIFICATIONS:
- High school diploma or GED.
- Applicant must have experience in modern office practices and procedures including the operation of computers, phones, calculators, and other standard office equipment.
- Knowledge of utility billing procedures and utility collections preferred.
- Ability to understand and follow oral/written instruction and establish and maintain effective working relationships with co-workers and the public.
BRIEF DESCRIPTION OF DUTIES:
- Responsible for the accurate processing of final and cycle bills.
- Reviews meter readings and utility bills to identify and remedy anomalies.
- Responsible for ensuring that bills are transmitted monthly.
- Process final work orders and prepare final bills.
- Process requests for the initial start, cancellation, and/or change of service.
- Assists with customer phone calls, complaints, and leak adjustments.
- Completes other related duties as assigned.
EMPLOYMENT REQUIREMENTS: The selected candidate will have a background check, credit check, and physical exam completed before employment. Possession and maintenance of a Florida driver license is also required before employment.
The compensation package will start at the base salary range and may vary based on proven abilities of the individual selected. The City of Zephyrhills has an excellent benefit package, which includes medical, dental, life insurance, and Florida Retirement System (FRS).
TESTING: To be determined.
HOW TO APPLY: Submit a current job application to:
HUMAN RESOURCES
CITY OF ZEPHYRHILLS
5335 8th STREET
ZEPHYRHILLS, FL 33542
Applications available at: https://www.ci.zephyrhills.fl.us/194/Employment-Applications
CLOSING DATE: Open Until Filled
DATE POSITION AVAILABLE: July 6, 2026
THE CITY OF ZEPHYRHILLS IS AN EQUAL OPPORTUNITY EMPLOYER & DRUG FREE WORKPLACE
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Utility Billing Specialist Jobs at City of Zephyrhills
What is the work location for this position at City of Zephyrhills?
This job at City of Zephyrhills is located in Zephyrhills, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at City of Zephyrhills?
Candidates can expect a pay range of $17.36–$17.36 per hour for this role.
What employment applies to this position at City of Zephyrhills?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at City of Zephyrhills?
You can apply for this role at City of Zephyrhills either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.