UX Architect

Please take a moment to review the job description below. If you are interested in applying, please reply so we can talk about it more. This is a contract position and we are offering payment options of W2 & C2C per hour. The interview process will be initiated as soon as possible. We are excited to hear back from you. Job Description: Role: UX Architect Duration:: 6+ Months Location: Memphis, TN | Remote The UX Architect drives the experience architecture across digital products that enable anyone to support the mission in the ways they want effectively. Through leading collaborative and strategic qualitative and quantitative analysis, research, discovery and design-thinking activities, the UX Architect is focused on painting the bigger picture of Digital Product experiences, enabling a shared understanding of the product-driven user and customer journeys, information architecture ecosystem and audience definition. The UX Architect is accountable for understanding user sentiment and driving measurable audience behavior change that delivers on business outcomes within or beyond a specific Product vertical. This role requires an individual with a high degree of empathy who possesses strong problem-solving skills, independent self-direction, and an aptitude for team collaboration and open communication. ESSENTIAL JOB FUNCTIONS Works under the supervision of the Sr UX Architect to prioritize, plan, and execute critical design initiatives that advance key product goals. Drives the creation, socialization, iteration and maintenance of research-driven artifacts (customer journeys, audience personas, information architecture ecosystem maps, etc.) to effectively express and track user needs, goals, motivations and pain-points of target audiences, and utilize these artifacts to identify, propose and prioritize the most critical opportunities for experience iteration and improvement. Applies user research, discovery and design thinking activities to drive a collective empathy and understanding of the needs, goals and motivations of target audiences and/or users of a digital product to influence prioritization and drive experimentation. Leads collaborative user research (such as user interviews, audience surveys, etc.), discovery and design thinking activities to gain a deep and collaborative understanding of user needs, goals and motivations to inform top-level Product objectives and goals. Guides the identification of the most useful and appropriate experimentation methodologies (A/B Testing, Usability Testing, etc.) and conduct research and analysis (discovery sessions, interviews, and surveys) opportunities within the scope of the product or audience journey. Ensures that usability, accessibility, brand alignment and consistency considerations are at the forefront of all digital product design and architecture decisions. Works within and across cross-functional, agile teams inclusive of Product Managers, User Interface Developers, Content Strategists, Agile Delivery Managers and Business Partners and others to establish an audience-led perspective across all, contributing to organizational UX maturity. Working knowledge of UX tools (Axure, Figma, Confluence, JIRA, Mural, Adobe Analytics) Ability to perform user discovery via facilitating workshops and conducting interviews and surveys with both internal and external users. Must absorb qualitative and quantitative data to develop and communicate compelling narratives that can influence and inform stakeholders. Facilitates effective and efficient user-centered design workshops to build empathy with user audiences, understand business objectives, identify user needs, and collaboratively ideate digital solutions and features with diverse groups.