Ux/Cx Program Manager
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Overview
Remote
On-site
Compensation
$50-$50/hour
Job Description
Title- UX/CX Program Manager Duration- 5+ months Location- Stamford, CT The UX/CX Program Manager drives the operational backbone of the customer experience and design organization, turning ambitious product goals into well-sequenced, cross-functionally coordinated programs of work. This role sits at the intersection of project management and user experience: you bring structure, rigor, and repeatable process to how CX and design teams plan, prioritize, and deliver, while never losing sight of the end goal: better experiences for customers. You'll partner closely with Customer Research teams, UX/CX designers, Strategists, Product Teams, and IT teams, and the content team to plan projects, define milestones, identify and mitigate risk, and keep complex, fast-moving initiatives on track. Success in this role looks like: stakeholders trust the process, deadlines are met without sacrificing design quality, and the organization gets measurably better at collaborating across disciplines over time. This is a highly cross-functional role best suited to someone who is equal parts organized operator and empathetic communicator; someone who can bring order to ambiguity without becoming a bottleneck, and who genuinely enjoys making other people's work better. Responsibilities Develop scalable, and repeatable processes that drive seamless cross-functional collaboration and handoffs between team. Plan and manage fast-moving, multi-stakeholder programs. Build project plans, define milestones, track dependencies, and proactively surface and resolve risks. Facilitate program rituals (planning sessions, status reviews, retrospectives) that keep teams informed and aligned without adding unnecessary overhead. Communicate program status, risks, and trade-offs clearly to both working teams and leadership. Build strong, trust-based relationships with stakeholders across research, design, product, engineering, and business teams to keep programs aligned to shared objectives.Qualifications Experience working directly with and understanding the needs of UX/CX disciplines (e.g., UX/CX design, UX research, strategy) Experience managing risks (e.g., operational, product, team health). 3-5 years of experience
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FAQs About Ux/Cx Program Manager Jobs at TalentBridge
What is the work location for this position at TalentBridge?
This job at TalentBridge is located in Stamford, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TalentBridge?
Candidates can expect a pay range of $50–$50 per hour for this role.
What employment applies to this position at TalentBridge?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at TalentBridge?
You can apply for this role at TalentBridge either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.