UX Professional

Fort PointBaltimore, MD

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Overview

Remote

On-site

Job Description

UX DESIGNER

We are actively seeking a UX Professional (Architect/Designer) ?

Payments Experience. A UX Professional (Architect/Designer is a user experienced architect is

responsible for monitoring the stability and efficiency of system outputs to support business functions and ensure customer satisfaction. User experience architects improve the network infrastructure and conduct system configuration for optimal performance and smooth navigation. They also assist the end users in resolving network issues, identifying discrepancy sources, and adjust codes as needed to prevent the reoccurrence of technical problems. A user experience architect must have excellent technical and communication skills, especially in helping the technology team in designing systems according to business requirements and feasibility.

SKILLS/EXPERTISE:

7+ years of experience in Product Design or related fields.
7+ years of experience working collaboratively with product, engineering, design, content and user research teams. Proven ability to influence product and engineering decisions in cross-functional settings, even without direct authority.
Experience working in Agile, Kanban and other delivery models. Experience writing user stories and jobs to be done clearly articulating the business and user needs and defining the acceptance criteria. Demonstrated experience leveraging AI powered tools (e.g., generative AI, research synthesis tools, automation platforms) to enhance design efficiency and insight generation.

Desired Skills

Master's Degree Computer Science, Electronic Engineering or other Engineering or Technical discipline required. 15 years of experience.
10 years of relevant experience may be substituted for education.
Must have extensive experience with ServiceNow Service Mapping to be considered.
ServiceNow developer certification highly desired.

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FAQs About UX Professional Jobs at Fort Point

What is the work location for this position at Fort Point?

This job at Fort Point is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Fort Point?

Employer has not shared pay details for this role.

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