Uline, Inc. logo

UX Researcher

Uline, Inc.Waukegan, IL

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Paid Holidays
Paid Vacation

Job Description

UX Researcher

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Develop and execute user research strategies across Uline's customer-facing eCommerce channels and internal applications.

  • Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.

  • Create test plans, deliverables and presentations to communicate insights and guide business decisions.

  • Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.

Minimum Requirements

  • Bachelor's Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.

  • 2+ years of UX research experience.

  • Experience facilitating collaborative workshops.

  • Excellent analytical, time management and communication skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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#CORP

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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FAQs About UX Researcher Jobs at Uline, Inc.

What is the work location for this position at Uline, Inc.?
This job at Uline, Inc. is located in Waukegan, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Uline, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Uline, Inc.?
Uline, Inc. lists this role as a Full-time position.
What experience level is required for this role at Uline, Inc.?
Uline, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Uline, Inc. for this role?
Uline, Inc. offers following benefits: Health Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Uline, Inc.?
You can apply for this role at Uline, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.