UX Researcher I

Company

Cox Automotive- USA

Job Family Group

Engineering / Product Development

Job Profile

UX Researcher I

Management Level

Individual Contributor

Flexible Work Option

Hybrid- Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Hourly base pay rate is $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

As a UX Researcher I, you will help shape the future of automotive technology by uncovering insights that drive user-centered design. This entry-level role is ideal for someone with a strong academic foundation in behavioral science, statistics, and research methodology, who is eager to apply these skills to real-world product development.

Key Responsibilities

• Plan and execute user research including interviews, usability testing, and surveys to understand user behaviors and pain points.
• Apply quantitative and qualitative methods to analyze data, identify trends, and provide actionable insights.
• Develop research artifacts such as personas, journey maps, and reports to communicate findings effectively.
• Collaborate with designers, product managers, and engineers to integrate research into design and development decisions.
• Advocate for user needs throughout the product lifecycle, ensuring decisions are grounded in evidence.

Required Qualifications

• Bachelor's degree in Psychology, Human Factors, Behavioral Science, Statistics, Human-Computer Interaction or related field. The right candidate could also have a different combination, such as 4 years' experience in a related field

• Solid understanding of research design, hypothesis testing, and statistical analysis.

• Experience or coursework in interviewing techniques and research methods.

• Strong analytical and problem-solving skills with attention to detail.

• Excellent written and verbal communication skills.

Preferred Skills

• Familiarity with UX research tools (e.g., UserTesting, Optimal Workshop) and design platforms (Figma, Sketch).
• Knowledge of mixed-methods research and ability to synthesize qualitative and quantitative data.
• Exposure to automotive technology or SaaS products is a plus.
• MA In Behavioral Science or HCI Preferred.

Why Join Us?

• Work on innovative products that shape the automotive industry.
• Be part of a collaborative research community focused on mixed-methods UX research.
• Opportunities for growth and mentorship within Cox Automotive's UX ecosystem.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer- All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.