Vacation Rental - Guest Service Agent

BeachWalk VacationsSanta Rosa Beach, FL

$19+ / hour

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Overview

Schedule

Full-time

Part-time

Career level

Senior-level

Compensation

$19+/hour

Benefits

Health Insurance

Paid Vacation

Health & Wellness Programs

Job Description

BeachWalk Vacations, a 2018/2019/2020/2021 Best In Destin Readers Choice Award Winning company, is seeking a team member to fulfill the duties of the Guest Service Agent. We are a high-end Vacation Rental Company located in Santa Rosa Beach. The position is offered Hourly, Full Time and Part Time positions available. We are happy to offer Paid Time Off (PTO) as well as Health Benefits!

To meet the challenges of our growing business, BeachWalk Vacations is seeking a skilled individual that is highly motivated, punctual, reliable, a team player, and has the availability to work in a fast pace environment. We are looking for a career-minded individual who can add to our company with their knowledge of the 30A and surrounding areas.

- Agents should be proficient on computers and have an eye for detail.

- Being self motivated is the key to success.

- We value our guests, providing exceptional customer service is important.

- Agents should be organized, being able to multitask and prioritize their work.

Do you have communication skills, patience, and problem solving skills?

Candidates should possess great communication skills and be able to effectively listen to guests and communicate clearly in a friendly professional manner in order to maintain the guests happiness.

Patience is key.

Interested candidates may have to deal with unhappy guests. Being patient and polite in a stressful situation will help to defuse the situation and hopefully bring the vacations back on track with the level of customer service we provide.

Candidates must have positive attitudes to succeed and remedy guest complaints or problems.

Our agents will have to troubleshoot a guest issue without actually seeing the problem via phone (ex: trouble shooting internet or TV). Being able to resolve a guest issue over the phone rather than sending a tech is extremely helpful.

Pay: Starting at $19/hour

*Weekend availability is required*

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FAQs About Vacation Rental - Guest Service Agent Jobs at BeachWalk Vacations

What is the work location for this position at BeachWalk Vacations?

This job at BeachWalk Vacations is located in Santa Rosa Beach, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at BeachWalk Vacations?

Candidates can expect a pay range of $19 (per hour).

What employment applies to this position at BeachWalk Vacations?

BeachWalk Vacations lists this position under the following employment categories:

Full-time
Part-time

What experience level is required for this role at BeachWalk Vacations?

BeachWalk Vacations is looking for a candidate with "Senior-level" experience level.

What benefits are offered by BeachWalk Vacations for this role?

BeachWalk Vacations offers following benefits: Health Insurance, Paid Vacation, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at BeachWalk Vacations?

You can apply for this role at BeachWalk Vacations either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.