Vendor Specialist

Site: Mass General Brigham Health Plan Holding Company, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.

We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.

Job Summary

The Vendor Specialist will work closely with the Director, Partnerships and Alliances, and the Program Manager to ensure that all aspects of the vendor management lifecycle are managed in a coordinated, efficient, and organized manner. Important components include maintaining and leveraging the contract management system for reporting purposes, monitoring the performance of vendor contracts, ensuring the receipt of required reports, and tracking privacy and security controls for vendors.

Principal Duties and Responsibilities:

• Maintain accuracy and completeness of the contract management system
• Develop and maintain a comprehensive database of vendor contracts
• Design process flows and evaluate efficiencies
• Work with internal contacts to resolve technical issues
• Manage Vendor Management SharePoint site

o Work to improve the functionality and ease of use of the site

o Load and update reference documents as necessary

o Manage Access as needed

• Oversee vendor service levels and performance guarantees
• Assist with the renewal and termination process for contracts utilizing automated notice functions and manual follow-up as needed
• Hold self and others accountable to meet commitments.
• Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
• Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
• Other duties as assigned with or without accommodation.

Qualifications

Education

• Bachelor's Degree required

Experience

• At least 3-5 years of vendor management experience required
• Knowledge of project coordination
• Knowledge of Microsoft Word, Excel and PowerPoint

Preferred/Desired:

• Excellent communication skills
• Demonstration of the ability to multi-task and problem solve
• Proficiency in Microsoft Word, Excel, PowerPoint. Familiarity with Visio and SharePoint
• Ability to organize information and data
• Experience working with vendors
• Project management
• Familiarity with contract terms and structure
• Healthcare experience a plus
• Strong writing and presentation skills
• Superior organization skills
• Ability to communicate with all levels of individuals in the organization with patience and in a collaborative manner
• SharePoint and QNXT is a plus

Knowledge, Skills, and Abilities

• Excellent communication and presentation skills both written and verbal with ability adjust to audience.
• Strong management, problem-solving and organization skills.
• Proven analytical aptitude, with the ability to create/extract/manipulate/analyze large amounts of complex financial and operational data.
• Project management experience, with an ability to manage several projects simultaneously.
• Ability to build collaboration across the organization.

Additional Job Details (if applicable)

Working Conditions

• This is a Monday through Friday, full-time position
• This role will require an on-site presence at the office in Assembly Row 1x/month

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.