Venue Technology Intern | Chase Field

Levy Sector

Position Title: Venue Technology Intern- IT

Pay Rate: $25/hr

Timeframe: April- September

Employment Type: Internship

Location: Chase Field Phoenix, AZ

Schedule: No two weeks look the same at Chase Field and that's part of the excitement! We support MLB games, concerts, and special events, this position requires flexibility. You can expect a mix of evenings, weekends, holidays, and event driven shifts throughout the year.

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Are you passionate about sports, entertainment, or cutting-edge technology? Join Levy's technology team at Chase Field and be part of the action behind the scenes. You'll ensure our technology-especially POS systems and event-day devices-runs smoothly so fans enjoy a seamless experience. You'll troubleshoot in real-time, install and manage equipment, and contribute to delivering first-class service at one of the busiest venues in sports.

Ideal Candidate

This role is a great fit for college students who want real-world experience and who enjoy working in a dynamic, fast-paced environment. You're organized, resourceful, and thrive under pressure. You have a strong interest in technology, hospitality, and live events-and enjoy being part of an energetic team that creates unforgettable guest experiences.

Key Responsibilities:

• Assist in preparing POS and supporting systems before each event under direction of Regional IT.
• Support event-day operations by addressing basic technical issues.
• Troubleshoot device connectivity and software/hardware malfunctions.
• Record and report all issues, resolutions, and recommendations post-event.

Maintenance & Setup

• Support Regional IT with install, move, or replace hardware when required.
• Assist with software upgrade and network improvements.
• Assist with inventory of tech equipment

Communication & Reporting

• Keep relevant teams informed of issue status.
• Deliver recap reports detailing event-day performance and any ongoing concerns.
• Perform other duties as assigned.

Required Qualifications:

• Currently pursuing a degree from an accredited college or university with a focus in IT
• 1+ year experience supporting tech systems (POS, hardware, software) preferred.
• Must be local to the area and have reliable transportation to the ballpark.

Required Skills:

• Strong organizational skills and attention to detail
• Ability to prioritize and multi-task effectively; meet deadlines.
• Effective communication skills, both written and verbal.
• Basic networking knowledge (firewalls, switches, wireless)
• Proficiency in Microsoft Excel, including formulas and basic analysis.
• Strong analytical and problem-solving skills.

Physical demands:

• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, sitting, ascending/descending stairs, as necessary.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.
• Frequently required to use fingers and hands to type, enter data, or operate equipment.

Apply to Levy today!

Levy is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf