Verizon Customer Service Representative
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Overview
Job Description
Verizon Customer Service Representative | Entry-Level Opportunity
Apollo Executives is currently hiring for a Verizon Customer Service Representative position, supporting customer engagement and service initiatives on behalf of a nationally recognized telecommunications brand.
This entry-level role focuses on working directly with customers to provide support, answer questions, and ensure a positive overall experience. Individuals will assist with customer onboarding, service education, and general inquiries while representing Verizon’s products and services with professionalism.
This is a great opportunity for individuals looking to build skills in communication, customer service, and professional development within a structured, team-oriented environment.
A background in retail, hospitality, or other customer-facing roles is strongly preferred, especially for individuals who enjoy working directly with people.
Our team prioritizes building strong, positive customer relationships, with a focus on consistency, professionalism, and long-term customer satisfaction. We take a relationship-driven approach that emphasizes quality interactions and a strong customer experience.
This role involves engaging with a diverse range of customers and communities, maintaining an inclusive and respectful approach while supporting brand presence within local markets.
This is a performance-driven position where individuals can develop real-world experience, contribute to client growth, and advance into leadership opportunities over time.
What You’ll Do
- Represent Verizon products and services with professionalism and integrity
- Assist customers with general inquiries, service information, and support
- Provide clear and accurate information on current plans, promotions, and offerings
- Support customer onboarding and account-related questions
- Maintain a positive and customer-focused approach in all interactions
- Work with team members to meet daily and weekly goals
- Participate in ongoing training focused on product knowledge and customer support
What We’re Looking For
- Strong communication and interpersonal skills
- Ability to build rapport and engage with a diverse range of customers
- Customer-focused mindset with strong attention to detail
- Team-oriented with a willingness to learn and grow
- Adaptability in a fast-paced, performance-driven environment
- Previous experience in customer service, retail, or hospitality is encouraged
Compensation
- Full-time, in-person position
- Weekly pay + performance-based incentives
- Additional bonuses and advancement opportunities available
- Top performers have the ability to reach six-figure annual earnings over time
Why Apollo Executives
Apollo Executives is committed to developing talent through hands-on training, mentorship, and performance-based advancement opportunities. We prioritize internal growth and provide individuals with clear direction, ongoing support, and the opportunity to build valuable skills in customer service, sales, and leadership within a collaborative team environment.
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