Verizon Customer Service Representative

Cedrus ManagementClifton, NJ

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

At Cedrus Management, we’re proud to support some of the most recognized names in telecommunications — including Cedrus Management, a leader in connectivity and innovation. As we continue to expand our footprint throughout the [REGION] area, we’re looking for a confident, customer-focused professional to join our growing team as a Cedrus Management Customer Service Representative.

In this role, you’ll become a key point of contact for new and existing Cedrus Management customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. Whether you're answering service questions or helping someone select the right package for their needs, your goal will always be to deliver value, build trust, and strengthen long-term relationships.

If you’re someone who thrives in a fast-paced, people-first environment and is looking to grow within a company that truly invests in its team, we’d love to meet you.

What You’ll Do:

Interact directly with Cedrus Management customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product
Provide expert guidance on Cedrus Management’s latest offerings, promotions, and service packages
Troubleshoot and resolve customer concerns with clarity, professionalism, and efficiency
Participate in daily team briefings and ongoing training sessions to stay informed on updates and client expectations
Collaborate with teammates to meet individual and team-based service and performance goals
Maintain full compliance with all Cedrus Management standards, safety protocols, and customer service procedures

What We’re Looking For:

Previous experience in customer service, retail, or sales (1–3 years preferred)
Strong communication and problem-solving skills
Ability to build rapport quickly and tailor solutions to customer needs
Eagerness to learn, adapt, and grow in a team environment
Reliable and self-motivated with a results-driven mindset
High school diploma or equivalent (Bachelor’s degree is a plus but not required)

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FAQs About Verizon Customer Service Representative Jobs at Cedrus Management

What is the work location for this position at Cedrus Management?

This job at Cedrus Management is located in Clifton, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Cedrus Management?

Employer has not shared pay details for this role.

What employment applies to this position at Cedrus Management?

Cedrus Management lists this role as a Full-time position.

What experience level is required for this role at Cedrus Management?

Cedrus Management is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Cedrus Management?

You can apply for this role at Cedrus Management either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.