Veterinary Client Care Coordinator

Ethos Veterinary HealthMonroeville, PA

$15 - $18 / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Compensation

$15-$18/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Avets is a 24/7 Emergency and Specialty Animal Hospital, dedicated to providing patients, clients, and referring veterinarians with the highest quality emergency and specialty veterinary medical care. We offer a warm, friendly atmosphere where our main goal is to provide compassionate care to our patients and clients as well as offering outstanding customer service.We are looking to add a full time Veterinary Client Care Coordinator to our team! Our Veterinary Client Care Coordinators provide the client with their first impression of our practice, where their family and their pets will be assisted by a friendly, smiling, compassionate staff member and are focused on the pet owners’ experience during their visit. We realize the importance of this first impression and are looking for someone who can show our clients compassion, attention, and the highest level of client service. You can be an important part of providing compassionate care for pets and the people who love them in our area!

Schedule:

Flexible scheduling availability needed (includes weekends, day, mid and night shifts)
4 ten-hour shifts per week
Some holidays will be included.

Compensation:

Pay range is $15-18 an hour
Double time pay on holidays!
We offer generous shift differentials:
- $4/hr from 7pm-7am on all nights of the week
- $2.50/hr weekend shift differential (12am on Friday night/Saturday morning through 12am on Sunday night/Monday morning)
- Shift differentials do NOT stack

What you will do in this role:

Greet clients and patients upon entry and exit of our facility.
Assist clients at check in and check out.
Differentiate cases between specialty or emergency care.
Take payments for services and assist clients with payment resources as needed.
Assist with phone calls and scheduling.
Maintain medical and financial records through our practice management software.
Communicate with referring veterinary offices and obtain referral information as needed.
Keeping the waiting area and exam rooms clean and comfortable for our clients and patients.
Show compassion for animals and their owners, as well as understand and work to alleviate the stress that clients endure while their pets are hospitalized.
Other duties as needed or assigned.

Skills/Qualifications:

Excellent communication skills.
Ability to multitask.
Enjoy interacting with clients and patients.
Comfortability working through email, phone and in person.
Be able to maintain composure and professionalism under pressure.
Proficiency with computer entry and modern office technology.
Have a great attitude!

Experience:

Escalated client complaint resolution: 1 year (Preferred)
Veterinary or human health: 1 year (Preferred)

Benefits:

Medical/Dental/Vision
Supplemental Insurance options to choose from such as accident, disability, life insurance and more
401(k) with a company match!
Employee assistance program
Employee pet care discount
Flexible schedule
FSA/HSA
Paid time off
Professional development assistance
Referral program
Uniform allowance for full time and part time employees
Paid double time on holidays
On site CE opportunities
We take extra care of our team by providing a stocked breakroom!

If you enjoy working in a busy, fast paced environment and would like to be part of a supportive team with an outstanding culture- Apply today!Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com..Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado,Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.8096779

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FAQs About Veterinary Client Care Coordinator Jobs at Ethos Veterinary Health

What is the work location for this position at Ethos Veterinary Health?

This job at Ethos Veterinary Health is located in Monroeville, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ethos Veterinary Health?

Candidates can expect a pay range of $15–$18 per hour for this role.

What employment applies to this position at Ethos Veterinary Health?

Ethos Veterinary Health lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Ethos Veterinary Health?

Ethos Veterinary Health is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Ethos Veterinary Health?

You can apply for this role at Ethos Veterinary Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.