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Veterinary Customer Service Representative

Morganside Veterinary ClinicSparta, Wisconsin
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Do you love animals and people?Are you the kind of person who can turn someone’s stressful day into a better one with a smile and a kind word?

If so, we’d love to meet you!

We’re looking for a friendly, energetic, and organized Veterinary Customer Service Representative to be the welcoming face (and voice!) of our practice. This role is perfect for someone who thrives in a fast-paced environment, loves helping others, and wants to make a real difference in the lives of pets and their families.

💛 What You’ll Do:

As the first point of contact for our clients, you’ll:

  • Greet clients and their pets with warmth and compassion
  • Answer phones and schedule appointments efficiently
  • Provide clear, supportive communication during both happy and stressful moments
  • Process payments and maintain accurate records
  • Work closely with our veterinary team to ensure a smooth, positive experience for every visit
  • Help create a welcoming, organized, and upbeat clinic environment

You’ll play a huge role in shaping each client’s experience — and we truly value that.

🌟 We’re Looking For Someone Who:

  • Is able to work full time (+35 hours) 
  • Has a genuine love for animals and the people who love them
  • Communicates clearly and kindly
  • Stays calm and professional in busy or emotional situations
  • Enjoys multitasking and staying organized
  • Has previous veterinary or medical front desk experience (preferred, but the right personality goes a long way!)

🎉 What You’ll Get:

  • A supportive, team-focused work environment
  • Competitive pay and benefits
  • Opportunities for growth and development
  • Health, dental, and vision insurance on day 1 of employment
  • Paid time off (PTO) because we truly believe in TREAT YOUR SELF mentality 
  • Uniform allowance
  • 401(k) with company match
  • Daily puppy kisses and kitty cuddles (the best perk!)

If you’re ready to be part of a team that truly cares — about pets, clients, and each other — we can’t wait to hear from you.

Apply today and help us make tails wag every day! 🐶🐱

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FAQs About Veterinary Customer Service Representative Jobs at Morganside Veterinary Clinic

What is the work location for this position at Morganside Veterinary Clinic?
This job at Morganside Veterinary Clinic is located in Sparta, Wisconsin, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Morganside Veterinary Clinic?
Employer has not shared pay details for this role.
What employment applies to this position at Morganside Veterinary Clinic?
Morganside Veterinary Clinic lists this role as a Full-time position.
What experience level is required for this role at Morganside Veterinary Clinic?
Morganside Veterinary Clinic is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Morganside Veterinary Clinic for this role?
Morganside Veterinary Clinic offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Morganside Veterinary Clinic?
You can apply for this role at Morganside Veterinary Clinic either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.