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Veterinary Receptionist

Associated Veterinary PartnersOwosso, MI

$14 - $16 / hour

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$14-$16/hour
Benefits
Health Insurance
Paid Vacation
401k Matching/Retirement Savings

Job Description

Veterinary Receptionist/CSRPinecrest Animal Hospital – Owosso, MI

About Us

Pinecrest Animal Hospital is a progressive, innovative 4-doctor small animal practice in Owosso, Michigan. Our team is known for delivering high-quality care using advanced diagnostics and treatments—including ultrasound, echocardiography, full in-house lab work, laser therapy, and a wide range of surgical procedures from routine to complex.

Our story began in 1953 with Dr. Jerry Fries, a legendary mixed animal practitioner who served his community with dedication—even making house calls by plane and motorcycle! Since then, the hospital has evolved under compassionate, forward-thinking leadership, and today we continue that legacy of excellence under Dr. Pritpal Rangi.

What You’ll Be Doing

As a full-time Customer Service Representative/Receptionist, you’ll be a vital part of our clinical team. Key responsibilities include:

  • Providing top-notch customer service
  • Being attentive to client and pet needs
  • Identifying and working compassionately with clients in various emotional states
  • Working patiently with distressed, frustrated, or disgruntled clients
  • Answering and triaging high-volume phone calls
  • Scheduling appointments and procedures
  • Checking in clients and monitoring flow from check-in to discharge
  • Confirming appointments and handling client callbacks
  • Managing medical record requests between hospitals and specialty practices
  • Processing payment transactions
  • Maintaining accurate documentation in the electronic medical record
  • Relaying information between clients and doctors, technicians, or management
  • Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
  • Using Windows-based computer systems and practice management software
  • Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care

What We’re Looking For

  • High School Diploma or GED (college preferred)
  • Veterinary clinic experience is a plus
  • Must be able to safely lift 30 pounds
  • Basic math and writing skills
  • Skilled at multitasking in a fast-paced environment
  • Positive, team-oriented attitude and excellent communication skills
  • Eagerness to learn and grow within the field

Compensation & Benefits

  • Hourly pay: $14.00 – $16.00 (based on experience)
  • 401(k) with match
  • Health insurance
  • Paid time off
  • Employee pet care discount
  • Flexible scheduling

Hospital Schedule Schedule

  • Full-time (8–10 hour shifts)
  • Open: Monday to Saturday
  • No Sunday hours

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FAQs About Veterinary Receptionist Jobs at Associated Veterinary Partners

What is the work location for this position at Associated Veterinary Partners?
This job at Associated Veterinary Partners is located in Owosso, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Associated Veterinary Partners?
Candidates can expect a pay range of $14–$16 per hour for this role.
What employment applies to this position at Associated Veterinary Partners?
Associated Veterinary Partners lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Associated Veterinary Partners?
Associated Veterinary Partners is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Associated Veterinary Partners for this role?
Associated Veterinary Partners offers following benefits: Health Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Associated Veterinary Partners?
You can apply for this role at Associated Veterinary Partners either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.