Veterinary Receptionist

Veterinary Practice PartnersBaltimore, MD

$18 - $20 / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Compensation

$18-$20/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Receptionist

Stevenson Village Veterinary Hospital is hiring a full-time or part-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full-time employees
Professional development opportunities
Employee pet discount because we know your pets are family, too.

Salary: $18 - $20 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Full-time and part-time opportunities available. Typical shifts include 7:00 AM - 6:15 PM, 7:00 AM - 1:00 PM, and 12:00 PM - 6:15 PM, with occasional Saturday shifts from 9:00 AM - 1:00 PM.

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or kennel position is required.
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

About Stevenson Village Veterinary Hospital

Stevenson Village Veterinary Hospital is a trusted, full-service veterinary practice serving Baltimore and the surrounding communities. Since 1996, our experienced team has provided compassionate, high-quality care for dogs and cats at every stage of life - from wellness exams and preventive care to advanced diagnostics, surgery, dentistry, and more. We pride ourselves on creating a welcoming, supportive environment where pets and their families feel comfortable and well cared for. Our dedicated professionals are committed to lifelong pet health and building lasting relationships with our clients

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FAQs About Veterinary Receptionist Jobs at Veterinary Practice Partners

What is the work location for this position at Veterinary Practice Partners?

This job at Veterinary Practice Partners is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Veterinary Practice Partners?

Candidates can expect a pay range of $18–$20 per hour for this role.

What employment applies to this position at Veterinary Practice Partners?

Veterinary Practice Partners lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Veterinary Practice Partners?

Veterinary Practice Partners is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Veterinary Practice Partners?

You can apply for this role at Veterinary Practice Partners either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.