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Veterinary Receptionist

Veterinary Practice PartnersSuffield, CT

$18 - $20 / hour

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Overview

Schedule
Full-time
Part-time
Career level
Senior-level
Remote
On-site
Compensation
$18-$20/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Receptionist

Suffield Veterinary Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities
  • Employee pet discount because we know your pets are family, too.

Salary: $18-$19.50 per hour, based on the candidate's skills, experience, and qualifications.

Schedule: Full-time and part-time hours available. Saturdays are required. 

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist or medical office assistant preferred, but we're willing to train you!
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Suffield Veterinary Hospital

Suffield Veterinary Hospital in Suffield, CT, is dedicated to providing high-quality veterinary care with compassion and personalized service. Their team treats each pet as their own, focusing on wellness exams, vaccinations, dentistry, surgery, and more, including care for exotic animals. They emphasize a welcoming environment and offer resources like online pharmacy access and a pet portal for clients.

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FAQs About Veterinary Receptionist Jobs at Veterinary Practice Partners

What is the work location for this position at Veterinary Practice Partners?
This job at Veterinary Practice Partners is located in Suffield, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Veterinary Practice Partners?
Candidates can expect a pay range of $18–$19.5 per hour for this role.
What employment applies to this position at Veterinary Practice Partners?
Veterinary Practice Partners lists this position under the following employment categories:
  • Full-time
  • Part-time
What experience level is required for this role at Veterinary Practice Partners?
Veterinary Practice Partners is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Veterinary Practice Partners for this role?
Veterinary Practice Partners offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Veterinary Practice Partners?
You can apply for this role at Veterinary Practice Partners either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.