Vice President, Payroll

1. Serves as the primary payroll leader and strategic advisor for assigned clients across nonprofit and for-profit sectors.
2. Oversees end-to-end payroll operations across U.S. and Canadian jurisdictions, ensuring accuracy, timeliness, compliance, and exceptional client service.
3. Manages complex payroll environments, including unionized workforces, ensuring adherence to collective bargaining agreements.
4. Partners with cross-functional teams across North America to align payroll processes, controls, reporting, and compliance practices.
5. Leads client-facing engagements, presenting payroll insights, risk mitigation strategies, and process improvements to senior stakeholders.
6. Ensures compliance with applicable U.S. federal, state, and local regulations, as well as Canadian federal and provincial payroll requirements, including tax, wage and hour, and reporting obligations.
7. Oversees payroll audits, reconciliations, and issue resolution, ensuring strong internal controls and audit readiness.
8. Advises clients on payroll best practices, system optimization, and operational efficiencies.
9. Advises clients on North American payroll matters, including taxation, year-end reporting, union payroll, regulatory changes, and complex compliance requirements.
10. Supports payroll implications of organizational changes, including growth, restructuring, and workforce expansions.
11. Collaborates cross-functionally with HR, Finance, and Benefits teams to ensure seamless integration and alignment.
12. Manages payroll vendor relationships and evaluates systems and tools to enhance delivery and scalability.

1. Leads the North American Payroll Practice, ensuring the delivery of high-quality, compliant, scalable, and profitable payroll services across the client portfolio.
2. Provides leadership and direction to payroll professionals, fostering technical excellence, continuous development, and a high-performance culture.
3. Establishes and maintains quality control standards, ensuring accuracy, consistency, and adherence to client, regulatory, and organizational requirements.
4. Directs workforce planning, resource allocation, process optimization, and service delivery strategies to meet evolving client needs and business objectives.
5. Serves as a subject matter expert and escalation point for complex payroll matters, driving best practices, operational effectiveness, and client satisfaction.

1. Acts as a thought leader in payroll strategy, compliance, and operations, both internally and externally.
2. Supports business development efforts, including participation in client presentations and solution design.
3. Contributes to process improvement initiatives, automation, and scalability efforts across the organization.
4. Partners with leadership to evaluate engagement scope, pricing, resource allocation, and staffing models to drive profitability, scalability, and client satisfaction.
5. Partners with executive leadership to drive growth of the Payroll Practice, including service expansion, client retention, and strategic business development initiatives.
6. Other duties as assigned.

1. Serves as a representative of the organization in client and industry settings, demonstrating professionalism, expertise, and discretion.
2. Builds and maintains strong client relationships, establishing credibility as a trusted payroll advisor.

• Bachelor’s degree in Accounting, Finance, Business, HR, or related field
• 10+ years of progressive payroll experience, including leadership roles
• Proven experience managing multi-state payroll operations
• Union payroll experience, including interpretation and application of collective bargaining agreements
• Experience managing payroll for both small organizations and large enterprises
• Strong client-facing experience with the ability to communicate effectively with senior stakeholders
• Deep knowledge of payroll compliance, tax regulations, and reporting requirements
• Experience working with U.S. and international teams
• Experience with North American payroll operations, including Canada
• Strong analytical, problem-solving, and organizational skills
• Advanced proficiency with payroll systems and Excel

• Experience with nonprofit organizations and funding environments
• Experience in consulting, outsourcing, or multi-client environments
• Experience leading process improvement and system implementations

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