Vice President of Strategic Communications
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Job Description
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Position Summary
Uniphoreisseekinga visionary and experiencedVice President of Strategic Communicationsto elevate our communications strategyand voiceat a pivotal moment in therapidlyevolving enterprise AI landscape,cementingour position as the category-defining leader in Business AI.
The ideal candidate willberesponsible fordeveloping and executing comprehensive communication strategies that advance the organization's mission, enhance brand visibility, and support internal and external stakeholder engagement.
This rolewilloverseecorporate communications, media relations,analyst relations,anemployee communications- ensuring consistency, clarity, and impact across all messaging.
This leaderwill shape how we communicate our mission, technology, values, andthe success of our customerstothe world.Central will bedevelopinga proactive media strategy thatwill result in anincrease in Tier 1 media coverage, communicating howour AI solutionsdrive real-world impactacross all majorindustries.Cultivate strong relationships with top-tier journalistsand media,includingsecuringfavorable placements in WSJ, Bloomberg, Reuters, Financial times, NYT, AP, Washinton Post, The Guardian,Wired;broadcast of CNBC, Bloomberg. Fox Business Network and others.Identifyan engage with new emerging AI influencers for social media and other digital media outlets
In addition, key to success is the design and executeofacomprehensive AR strategy to positionUniphoreas a recognized leader in AI innovation, servingas the primary liaison between the company and key analyst firms (e.g., Gartner, Forrester, IDC, Everest, etc.), ensuring our story, vision,technologydifferentiationand customer successare clearly articulated and consistently represented inkey existing and emergingmarket evaluations.
As a key member of theUniphoreteam, you will build and execute a communications strategy that clearly articulates our value proposition, deepens trust with enterprise customers, positionour executives, with a focus on our CEO,as industry thought leaders, and reinforces our commitment to driving outcomes for businesses through AI.
Key Responsibilities:
Strategic Communications Leadership
Develop and implement a comprehensive, forward-thinking multi-channelcommunicationsstrategy aligned withtheUniphore’sbusiness goals,category definition,productinnovation and offering,thought leadership, and industry trends in enterprise AI.
Own and evolve the company’s narrative around AIinnovation,industry transformation,open and composable ecosystem approaches,andsecure, sovereignuse of AIfor business.
Lead strategic narrative development around AI innovationfor business.
Serve as a trusted advisor to the CEO and executive team on communication strategy, public positioning,andthought leadership
Partner with Product Marketing and Customer Success to createand amplifynarratives thatdemonstratereal-worldbusiness outcomes.
Media and Public Relations
Identifyappropriate printand broadcast media, build strong relationships with business, tech, and vertical-specific media (e.g., healthcare, finance,insurance, retail, energy); proactively pitch stories and secure coverage in top-tier outlets.
Establishandmaintainrelationships with key media contacts, journalists, and influencers, includingprint mediasuch as WSJ, Bloomberg, Reuters, Financial times, NYT, AP, Washinton Post, The Guardian, Wiredandothers;broadcast media including CNBC, Bloomberg. Fox Business Network and others.
Identifyan engage with new emerging AI influencers for social media and other digital media outlets
Drive media strategy to secure coverage in top-tier publications and trade outlets,showcasingcustomer success stories, product innovation, and company milestones.
Develop briefing materials, thought leadership content, and media training for executives and subject matter experts.
Oversee the development of press releases, media kits, Q&As, and thought leadership articles.
PositionUniphoreas a credible, leading voice in the global conversation around AI through op-eds, interviews, and speaking engagements.
Oversee and growUniphore’sPR agency relationships to scale global campaigns and ensureexecutionexcellence across regions.
Analyst Relations
Develop andexecute comprehensive AR strategyand globalanalyst relations program to positionUniphoreas a recognized leader in AI innovation, servingas the primary liaison between the company and key analyst firms (e.g.,Gartner, Forrester, IDC, Everest, etc.),
Influenceevaluations, leadingefforts to improve positioning in key analyst reports.Determinewhich set of current and emerging categories and associated reportsUniphoreshouldparticipatein (e.g., Magic Quadrants,Hype Cycles,Waves, Market Guides).
Work with key analysts to create new emerging categories around AI Platforms.
Help set product requirements and gather key support case studies to successfully place as a top leadership in line of business market evaluations including Marketing AI, Customer Service AI, Sales AI, PeopleAIand others.
Build and Maintain Relationships: Cultivate strong, trusted relationships with analysts covering AI, automation, and customer experience markets.
Drive Market Influence: Proactively brief analysts on company strategy, product innovations, customer success stories, and roadmap developments.
Manage Analyst Engagements: Coordinate inquiries, briefings, and research participation, ensuringtimelyand high-quality interactions.
Monitor Market Insights: Track analyst research, trends, and competitive intelligence to inform business strategy and messaging.
Performance Measurement: Evaluate program success and business impact through visibility metrics, sentiment tracking, and influence on pipeline andperception.
Internal Communications
Partner withthePeople team to design internal communications strategies that keep employees informed, inspired, and aligned.
Foster alignment and transparency through executive messaging, company-wide updates, and internal campaigns.
QualificationsandPreferred Experience
15+ years of experience in corporate communications, PR, or media relations, with significant leadership experience at global B2B tech or enterprise SaaS companies.
Experience in a high-growth startup or scaling technologybusiness. IPO experience a plus.
Experience in enterprise software, cloud platforms, dataplatforms, or AI/ML-based products.
Proven success developing and executing multi-channel communication strategiesspanning print and broadcast media, and industry analysts.
Exceptional media relations skills and experience managingnewnarrativesforemergingcategories.
Havecultivated strong relationships with top-tier journalistsand media, securing favorable placements in WSJ, Bloomberg, and Reuters; broadcast of CNBC, Bloomberg. Fox Business Network and others.
Has successfullyservedas the primary liaisonwithkey analyst firms (e.g., Gartner, Forrester, IDC, Everest, etc.), ensuring consistent representationin key existingcategories, whileworking with analysts to define new industry categories.
Exceptional storytelling, messaging, and writing skills, with the ability to simplify complex AI/tech narratives for diverse audiences.
Experienceworking with C-suite leaders and managing executive visibilityfor mediaand speaking engagements.
Experience managing and scaling agency partnerships across multiple geographies.
Excellent writing, editing, and verbal communication skills, with an ability to synthesize technical information into accessible messaging.
Demonstrated ability to manage teams and complex projects in fast-paced environments.
High integrity, discretion, and sound judgment in handling sensitive information.
Experience leading crisis communications and issues management.
Proficiencywith AI tools and media analytics platforms
Hiring Range:
$225,000 – $310,000 (Primary Location: USA – CA – Palo Alto)The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday, and other paid leave policies to support employees through all phases of life.
Hiring Range:
$242,400 - $333,300 - for Primary Location of USA - CA - Palo AltoThe specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo AltoUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
