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Virtual Experience Associate (Work From Home)

Pro Talent HRChicago, Illinois
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

Company Description (Fully Remote Job)- Urgent Hiring

At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.

Role Description

This is a full-time remote role for a Customer Experience Associate at Pro Talent. 

Customer Service Associate Job Responsibilities:

Maintains customer relationship by responding to inquiries; documenting actions.

Customer Service Associate Job Duties:

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Skills and Qualifications:

Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking

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FAQs About Virtual Experience Associate (Work From Home) Jobs at Pro Talent HR

What is the work location for this position at Pro Talent HR?
This job at Pro Talent HR is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Pro Talent HR?
Employer has not shared pay details for this role.
What employment applies to this position at Pro Talent HR?
Pro Talent HR lists this role as a Full-time position.
What experience level is required for this role at Pro Talent HR?
Pro Talent HR is looking for a candidate with "Senior-level" experience level.
Does Pro Talent HR allow remote work for this role?
Yes, this position at Pro Talent HR supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Pro Talent HR for this role?
Pro Talent HR offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Pro Talent HR?
You can apply for this role at Pro Talent HR either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.