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Virtual Hotel Customer Service Coordinator

Destination KnotNew York, New York

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

Location: Remote
Position Summary
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.
Responsibilities
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Requirements
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Why Join Us:
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs
$35,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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FAQs About Virtual Hotel Customer Service Coordinator Jobs at Destination Knot

What is the work location for this position at Destination Knot?
This job at Destination Knot is located in New York, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Destination Knot?
Candidates can expect pay range between $35,000–$65,000 for this role.
What employment applies to this position at Destination Knot?
Destination Knot lists this role as a Full-time position.
What experience level is required for this role at Destination Knot?
Destination Knot is looking for a candidate with "Senior-level" experience level.
Does Destination Knot allow remote work for this role?
Yes, this position at Destination Knot supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Destination Knot?
You can apply for this role at Destination Knot either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.