Volunteer

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. Achieving this mission depends on the dedication and generosity of volunteers who give their time and talents to support our patients, families, and staff.

We value the important role volunteers play in enhancing the care experience and strengthening our connection to the community. In return, volunteers enjoy being part of a welcoming, mission-driven environment that reflects the unique charm of St. Tammany Parish. Nestled in the heart of Covington on the north shore of Lake Pontchartrain, our health system is surrounded by a peaceful, scenic, and community-oriented area with an abundance of amenities to suit every interest.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Position Summary

Hospital Volunteers provide valuable non-clinical support to patients, visitors, and hospital staff. They help create a welcoming, compassionate environment by assisting with a variety of tasks that enhance patient comfort and satisfaction while supporting the efficient operation of the hospital.

Key Responsibilities

• Greet and assist patients, visitors, and families with directions and general information
• Provide companionship and emotional support to patients as appropriate
• Deliver items such as flowers, mail, or comfort supplies
• Assist with clerical and administrative tasks (e.g., filing, assembling packets, answering phones)
• Support hospital departments and staff with non-medical duties
• Escort patients or visitors when needed (wheelchair assistance, wayfinding)
• Maintain confidentiality and adhere to hospital policies, safety procedures, and HIPAA requirements
• Represent the hospital professionally and courteously at all times

Qualifications & Requirements

• Minimum age requirement: 18
• Ability to interact with diverse populations with empathy and respect
• Strong communication and interpersonal skills
• Dependable, punctual, and professional demeanor
• Ability to follow instructions and work as part of a team
• Physical ability to stand, walk, and perform light lifting if required
• Completion of hospital onboarding requirements (application, interview, background check, health screenings, and training)

Preferred Skills

• Customer service or prior volunteer experience
• Bilingual or multilingual skills (a plus)
• Interest in healthcare or community service

Benefits of Volunteering

• Opportunity to give back to the community
• Gain exposure to a healthcare environment
• Develop interpersonal, teamwork, and professional skills
• Personal fulfillment from helping others

Commitment

Volunteers are typically asked to commit to a regular schedule (e.g., one shift per week for a minimum for a minimum of 4 hours), depending on volunteer availability and organizational needs.

PHYSICAL DEMANDS:

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required.

Physical Effort required:

Constant (67%-100%) - hearing, seeing

Frequently (34%-66%) - pushing/pulling, climbing, handling/feeling, talking

Occasionally (1%-33%) - lifting, carrying, stooping, crouching, reaching

VOLUNTEER EXPECTATIONS

Each St. Tammany Health System volunteer is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying to volunteer. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.