Volunteer - Program Desk Attendant/Floater (2026)

POSITION SUMMARY:

The Program Desk Attendant Volunteer provides customer service to guests and members at the Program Desk which includes advising of available activities and programs, registration for pre-scheduled and published activities and accepting payment when appropriate. The Program Desk Attendant Volunteer is responsible for managing a cash drawer and the online sign up system, as well as information sharing about our Program Department, our Association, Rocky Mountain National Park, and Estes Park/Winter Park (depending on your work location). This position will also provide feedback to supervision of demand for various activities. Ancillary duties are to assist in maintaining a clean, tidy and professional environment in public areas and to administer Lost and Found Activity.

This position may also include serving as a Program Floater Volunteer and will be responsible for helping in multiple aspects of the Program Department. These include, but are not limited to, leading family programs (including Astronomy programming), recreation programs, youth programs, and museum tours and programs; it also may include helping at the Library, Mini-Golf, Roller Rink, Sweet Memorial, Mountain Center, Craft Shop, Kiva/Gym, Tubing Hill & Ice Rink, Canoe Reservoir, or Swimming Pool. Volunteer Program Floaters will work with the Program Department team to help in a variety of areas as the need of the Program Department and the skills of the Volunteer dictate. (Activities vary by specific location).

Our Culture:

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.

Volunteer Requirements:

As an On-Grounds Volunteer, there is a minimum service of at least 24- 28 hours per week depending on the season. Peak Times- 28 Hours per Week- Saturday before Memorial Day through Saturday after Labor Day; Two Saturdays before Christmas through 1st weekend of April. Off-Peak Times 24 Hours per Week- 1st weekend of April through Saturday before Memorial Day; Saturday after Labor Day through 2 Saturdays before Christmas