VP, Internal Communications (IT & Enterprise Change)

We are hiring a Vice President, IT Communications & Enterprise Change to serve as a strategic leader guiding IT transformation across the enterprise. This role uses clear, targeted and measurable communication to drive associate adoption of new technology-enabled business processes and tools partnering closely with IT, enterprise leaders and cross‑functional stakeholders.

What you'll do:

• Own the enterprise IT communication strategy, supporting the successful execution of business priorities and multi-year transformation objectives.
• Lead the enterprise-wide IT change communication strategy by translating complex transformation initiatives into clear, actionable and engaging messages that build understanding, drive behavior change and accelerate adoption.
• Define and monitor communication and change-readiness KPIs for IT initiatives, including associate adoption, to support continuous improvement.
• Serve as a strategic partner to the CIO and senior IT leadership team, shaping communication platforms and change management approaches to deliver desired outcomes.
• Equip senior leaders throughout the enterprise with message frameworks, toolkits, and coaching that strengthen their visibility, confidence and consistency as active sponsors of change.
• Segment stakeholders by impact and readiness, tailoring communication approaches to anticipate concerns, reduce resistance and guide groups through change with clarity and confidence.
• Build trusted partnerships across IT, HR, Strategy and Business Unit leadership to ensure aligned messaging, coordinated change milestones and organizational readiness.
• Partner with Corporate and BU Communications to align enterprise narratives, reduce noise and support coordinated sequencing of key messages.
• Establish structured feedback loops (surveys, forums, focus groups) to identify resistance, gaps or misinformation early and drive proactive course correction.
• Lead the communications team responsible for delivering high-quality leadership forums, town halls, intranet content, scripts, newsletters, stakeholder briefings and innovative new channels / formats that reinforce clarity, alignment and engagement across the enterprise.

What you'll need:

• 10+ years of internal corporate communications experience, including change management and executive communications.
• Ability to develop and lead a strategic communications plan to inform, engage and inspire associates and drive change management initiatives
• Ability to listen, absorb, process and distill complex information from across a wide range of topics, programs and initiatives into clear, compelling, action-orientated communications using a broad range of media and formats
• Experience building and developing trusted relationships at the executive level
• Exceptionally strong writing and editing skills
• Creative approaches to solve unstructured problems
• Outstanding interpersonal, creative thinking and influencing skills
• Integrity, credibility and confidence
• Experience managing a team of high performing communications professionals

#LI-JF4

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 164,000 USD - 226,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:107819

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.