VR Robot Operator and Support Technician

Tutor IntelligenceWatertown, MA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Paid Holidays

Flexible/Unlimited PTO

Job Description

About Tutor

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better and better technology must make deployment easier. We're looking for the thinkers, builders, and researchers who want to be part of that loop.

As an AI robotics company that deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy.

Culture

We believe that something truly special can happen when talented, motivated people work together; at Tutor, every member of our team is empowered to have real impact in everything that they do. We’re characterized by both technical excellence and next-level collaboration and respect.

Job Overview

We are seeking a focused and reliable VR Robot Operator to remotely control robotic systems using a virtual reality headset and handheld controllers. The operator will complete structured pick-and-place objectives by identifying, picking up, moving, and accurately placing specified items.

The operator’s movements contribute to improvements in robot performance and learning. Actions must therefore be deliberate, efficient, consistent, and precise. Operators are expected to follow each objective as written, maintain a steady operating pace, and minimize hesitation, unnecessary movement, and repeated attempts while prioritizing safety.

The operator will also monitor robot performance, respond to operational issues, and provide first-line technical support using approved procedures. This role requires strong spatial awareness, attention to detail, disciplined troubleshooting, and clear communication with customers and internal technical teams.

Requirements

Able to use a VR headset and handheld controllers safely and effectively for scheduled operating periods, with reasonable accommodation where applicable.
Strong hand-eye coordination, spatial awareness, and attention to detail.
Able to perform controlled and precise movements at a consistent pace.
Able to understand detailed instructions and complete objectives as assigned.
Comfortable performing repetitive pick-and-place tasks while maintaining accuracy and focus.
Clear written and verbal communication skills.
Able to interpret system alerts, document technical problems, and follow troubleshooting and escalation procedures.
Dependable and able to maintain attention during continuous or repetitive operations.

Available to work assigned shifts based on operational coverage requirements.

Nice to Have

Experience with VR systems, robotics, gaming controls, simulation software, or remote equipment operation.
Experience in technical support, robotic operations, industrial operations, hardware testing, or quality assurance.
Familiarity with ticketing systems, technical documentation, and structured troubleshooting processes.

What success looks like

Safe and consistent robot operation.
Accurate completion of assigned objectives.
Efficient completion of pick-and-place tasks.
Smooth, deliberate, and controlled robot movements.
Low frequency of unnecessary movements, hesitation, and repeated attempts.
Compliance with task instructions and operating procedures.
Robot availability and continuity of operations.
Timely response to operational issues.
Complete and useful troubleshooting and escalation information.
Accurate operational and support records.

Tutor offers competitive benefits including fully employer-covered health insurance, a managed 401(k), and regular in-office meals. We also offer unlimited PTO and holidays. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.

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FAQs About VR Robot Operator and Support Technician Jobs at Tutor Intelligence

What is the work location for this position at Tutor Intelligence?

This job at Tutor Intelligence is located in Watertown, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tutor Intelligence?

Employer has not shared pay details for this role.

What employment applies to this position at Tutor Intelligence?

Tutor Intelligence lists this role as a Full-time position.

What experience level is required for this role at Tutor Intelligence?

Tutor Intelligence is looking for a candidate with "Senior-level" experience level.

Does Tutor Intelligence allow remote work for this role?

Yes, this position at Tutor Intelligence supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Tutor Intelligence for this role?

Tutor Intelligence offers following benefits: Health Insurance, Paid Holidays, Flexible/Unlimited PTO, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Tutor Intelligence?

You can apply for this role at Tutor Intelligence either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.