Warehouse Clerk
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Overview
Remote
On-site
Compensation
$19-$19/hour
Job Description
Customer Service Representative (CSR)Department: ClericalJob Type: Full-timeReports To: Office ManagerJEFFERSONVILLE, IN 47130$19.00/HRJob SummaryWe are a busy warehousing company seeking an energetic and reliable Customer Service Representative (CSR) to join our team. This role works closely with warehouse clerical staff and the corporate team to support invoicing operations and customer service functions.The CSR is responsible for reviewing invoices for accuracy, maintaining client records, managing outstanding invoices, and preparing aging receivable reports.Key ResponsibilitiesOperations & Scheduling Support
- Monitor product inventory levels
- Track load progress and identify factors affecting schedules
- Enter data daily and complete time-sensitive reports
- Check drivers in and out; print Bills of Lading (BOLs) and outbound details
- Obtain shipper release numbers, destinations, and trailer numbers
- Assign dock doors to drivers
- Provide excellent customer service to customers and visitors
- Manage customer orders, inventory control, and material handling functions
- Handle incoming calls and correspondence (emails, mail, packages)
- Assist with customer inquiries and issue resolution
- Prepare and analyze customer delivery reports to identify trends and proactively communicate updates
- Build and maintain effective relationships with suppliers
- Ensure cost, quality, and delivery expectations are met
- High school diploma or GED required
- Minimum of 2 years of customer service experience
- Working knowledge of Microsoft Office
- Strong computer and data entry skills
- Experience with Office 365 and AS400 is a plus
- Strong communication skills and attention to detail
- Ability to work effectively across all levels of the organization
- Excellent time management and customer service orientation
- Positive, proactive, and motivated attitude
- Strong problem-solving skills with the ability to anticipate challenges
- Adaptability in a fast-paced environment
- Commitment to continuous improvement
- Proficiency in reading, writing, and speaking English required
- Spanish preferred (required in some markets)
- Ability to sit, stand, walk, bend, and reach as needed
- Frequent use of hands and arms
- Ability to lift up to 25 pounds (with or without accommodation)
- Must have close and distance vision, color vision, depth perception, and ability to adjust focus
- Regularly required to communicate verbally and hear clearly
- Standard office setting within a warehouse environment
- Use of office equipment including computers, phones, copiers, and fax machines
- Drug-free workplace
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FAQs About Warehouse Clerk Jobs at Exegistics
What is the work location for this position at Exegistics?
This job at Exegistics is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Exegistics?
Candidates can expect a pay range of $19–$19 per hour for this role.
What employment applies to this position at Exegistics?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Exegistics?
You can apply for this role at Exegistics either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.