Warehouse Customer Service
Denali Staffing GroupAnchorage, AK
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Job Description
Your Responsibilities:
- Support and resolve customer issues, including shipment tracking, credits, and product availability
- Review sales orders and correct, keep records of completed work
- Accountable for all aspects of order processing including customer orders purchase orders, receiving, and production of shipping documents
- Handle packing and shipping
- Answer incoming phone calls
- Assist with customer orders
Skills and Qualifications:
- High school diploma or general education degree (GED); or equivalent combination of education and experience
- A positive attitude is an absolute requirement
- Empathy and understanding while assisting customers with orders over the phone
- Relate and align all duties, customer interactions, and other activities to an underlying business purpose
- Excellent customer service skills and be able to communicate clearly and effectively
- Resourceful and skilled in problem-solving
- Superior organization skills and the ability to manage multiple tasks simultaneously and be able to prioritize deadlines
- Detailed and process-oriented and possess critical thinking skills
- Proficient with computers, Facebook, and MS Excel, and comfortable learning other computer programs/systems
Benefits:
Medical, Dental, Vision, 401k, Tuition Assistance Program, Employee Assistance Program, and more!
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FAQs About Warehouse Customer Service Jobs at Denali Staffing Group
What is the work location for this position at Denali Staffing Group?
This job at Denali Staffing Group is located in Anchorage, AK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Denali Staffing Group?
Employer has not shared pay details for this role.
What employment applies to this position at Denali Staffing Group?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Denali Staffing Group?
You can apply for this role at Denali Staffing Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.