Warehouse Customer Service Rep

Abacus CorporationDoral, FL

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Job Description

Abacus Staffing-

Abacus Corporation is a family-owned staffing leader with 80+ years of experience, providing modern workforce solutions nationwide. With a supportive culture and over 25,000 employees, we offer long-term jobs, competitive pay, benefits, and real growth opportunities.

Join the Abacus family.

CSR – Dedicated e-commerce accounts

YOU’RE ROLE

The CSR – Dedicated to e-commerce accounts – Dedicated Account responsibility in support of all services required by account as it pertains to preparing orders, handling returns, preparing deposits, with all daily tasks as required by account.

Responsibilities

Managing the day-to-day activities of order preparations
Processing all customer returns
Organizing workflow with pick and pack team associates
Handling of emails and requests from e-commerce off site customer
Data entry , scanning
Processing inbound in customers dedicated software system
Provide management with daily END OF DAY status reports on all tasks
Assist with processing orders, producing and reconciling business documents, and continuously facilitate communication with management
Facilitate inter-departmental communication to effectively provide customer support.
Provide assistance to customer with problems and resolutions
Facilitate inter-departmental communication to effectively provide customer support.
Organize, scan and file shipping and receiving digital pictures
Regularly facilitate instructions on the floor
Interact and possible lifting of cases up to 25 lbs.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations, if required, so that qualified employees can perform the essential functions of the job.

Skills and Experiences

High School Diploma or Equivalent
Bi-lingual (English & Spanish)
Prior Customer Service Experience
Basic computer and math skills
Must be very detail oriented, thorough and accurate.
Ability to establish priorities and accomplish multiple tasks

Shift- Monday to Friday, 8:00 Am to 5:00 PM

Need to be flexible for over-time nights and Saturdays as needed

Payrate: $19.50

Abacus Staffing

Office- (321)338-3931 Call or text with any questions.

Alternate- (321)417-0063 Call or text with any questions.

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FAQs About Warehouse Customer Service Rep Jobs at Abacus Corporation

What is the work location for this position at Abacus Corporation?

This job at Abacus Corporation is located in Doral, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Abacus Corporation?

Employer has not shared pay details for this role.

What employment applies to this position at Abacus Corporation?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Abacus Corporation?

You can apply for this role at Abacus Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.