Warehouse Operations Supervisor
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Overview
Job Description
At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have a job opening for a full time Operations Supervisor in our Grapevine, TX location. The primary role of an Operations Supervisor is to provide direct leadership for the transportation operations, and departmental staff while ensuring accuracy and safety.
- Provides leadership by example while overseeing all aspects of operation. Responsible for learning and understanding all aspects involved in the operation of the Picking Department, as well as working with a high degree of accuracy.
- Responsible for delivering merchandise to the customer in a courteous, professional and cooperative manner; assists customer in whatever way needed.
- Reports any shipping errors to management.
- Maintains all documentation neatly and completes paperwork daily.
- Lifting and stacking of product weighing up to 70 pounds or more (with help as needed).
- Helps with training new employees in general operation.
- Follows good housekeeping procedures and provides leadership in all areas.
- Adheres to company and departmental policies and procedures.
- Must be able to organize the daily work load and direct employees accordingly.
- Works together with fellow associates as a team to promote the goals, profitability, and common good of the company; must work in a safe, efficient, and respectful manner with other personnel.
- Play a support role in interviewing and hiring quality staff members; assists with a strong training regimen for new staff; acts as back-up to supervisor in managing staff; and providing input into performance management reviews on departmental employees once a year.
- Supports a healthy and safe work environment by communicating unsafe conditions immediately.
- Maintains warehouse equipment to ensure safety of employees; addresses any mechanical issues that are reported.
- This position is a working position responsible for providing leadership while assisting with daily work functions.
- Works proactively to foster and maintain a positive team-oriented atmosphere at all times.
- Represent the company in a positive manner, consistent with customer goals.
- Other duties as assigned.
- High school diploma or Associate’s degree in Business or related or equivalent combination of education and experience.
- Minimum of 3 - 5 years of experience in warehouse operations or distribution preferred.
- Dependable and able to work with little supervision.
- Ability to operate warehouse equipment.
- Flexible work hours required.
- Proven attendance records a must.
- Must be accurate and have good attention to detail.
- Must work in a safe, efficient and respectful manner with other personnel.
- Follows good housekeeping procedures.
- Adheres to all company and departmental policies and procedures.
- Must possess problem solving resolution skills and be able to work in a fast paced and often stressful environment.
- Previous experience with VAI or similar warehouse management or operating systems is a plus.
- Proficient math skills.
- Able to work effectively on a team and collaborate with various departments within Concordance.
- Excellent problem solving, interpersonal, organizational, and communication skills are essential.
- Must be a minimum of 21 years of age.
- Successfully pass a pre-employment (post offer) background check and drug screening.
- This role is located in Grapevine, TX.
Our core values are what truly defines us, not our products, not our processes, but our values. These seven principles are the backbone of who we are and how we operate at Concordance Healthcare Solutions. They are the standards we hold ourselves to, who we choose to be every day, the expectations we set for one another, and the identity we carry into every room, every challenge, and every opportunity. The seven core values include reputation matters, problem solver, good human being, committed and drive, customer first, high integrity and gritty mentality.
These seven values define our culture, guide our decisions, and shape the legacy we’re building together. When you put all of these values together, you create a culture people want to be part of, a company customers trust, and a team capable of accomplishing great things together. When we live these values consistently, we don’t just succeed as a company, we succeed as people.
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