Warehouse Specialist

Warehouse Specialist to support our commercial refrigeration operations. This role is critical to ensure accurate inventory management, efficient parts handling, and timely deliveries to support field service technicians and customer installations. If you're organized, safety-conscious, and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:

• Receiving & Inventory Management:
• Receive, inspect, and document incoming shipments of parts, supplies, and equipment.
• Accurately label and stock inventory in designated locations.
• Perform routine inventory cycle counts and assist with physical inventory audits.
• Order Fulfillment & Distribution:
• Pick, pack, and prepare parts orders for field technicians and customer jobs.
• Stage and coordinate outgoing shipments for timely delivery or pickup.
• Maintain WILL CALL area for local order pickups.
• Delivery of parts to field as needed
• Warehouse Organization:
• Maintain clean, safe, and organized warehouses and storage areas.
• Rotate stock to ensure proper inventory flow and prevent obsolescence or damage.
• Dispose of obsolete, damaged, or excess inventory according to company policy.
• Returns & Warranty Handling:
• Process warranty returns and coordinate with manufacturers for RMA issuance.
• Ensure unused or excess parts are returned to vendors for credit, in coordination with operations.
• Safety & Equipment Use:
• Follow all company safety guidelines and operating procedures.
• Operate forklifts, pallet jacks, and other warehouse equipment (training provided if needed).
• Report any unsafe conditions or incidents to management immediately.

Qualifications:

• Must possess and maintain a valid, state issued driver's license
• Previous warehouse, logistics, or inventory control experience (preferably in HVAC/R or mechanical trades).
• Strong attention to detail and accuracy in recordkeeping.
• Basic computer skills; experience with inventory management systems a plus.
• Ability to lift up to 50 lbs and work in varying warehouse conditions.
• Strong communication and teamwork skills.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.