Warehouse Team Lead

Position Summary

We are seeking an experienced Outbound Warehouse Team Lead to support 2nd shift distribution operations. This hands-on leadership role is responsible for supporting daily outbound workflow, driving team performance, maintaining safety and quality standards, and ensuring accurate and on-time shipment of customer orders.

The ideal candidate has strong warehouse experience, proven leadership ability, and a solid understanding of distribution processes, inventory control, and material handling operations.

Key Responsibilities

• Lead and support day-to-day outbound warehouse operations
• Monitor team productivity, quality, and performance metrics
• Assign workflow and manage labor resources effectively
• Ensure compliance with company policies, SOPs, and safety standards
• Investigate and report inventory discrepancies, safety concerns, and non-conformances
• Assist team members in resolving operational challenges
• Partner with other shift leads to improve overall warehouse performance
• Participate in continuous improvement initiatives
• Perform all outbound functions including picking, packing, labeling, inspection, and shipment verification
• Accurately complete Value Added Services (VAS) such as special labeling, packaging, documentation, and customer-specific requirements
• Separate and stage completed shipments by carrier and service level
• Operate material handling equipment (MHE) including forklifts as needed
• Conduct product inspections for damage and verify order accuracy
• Maintain warehouse housekeeping and organization standards
• Support other departments as needed

Qualifications

• 5+ years of experience in warehouse, distribution, or supply chain operations
• Prior experience in a lead or senior-level warehouse role preferred
• Forklift certification and hands-on MHE experience required
• Experience using RF scanners and Warehouse Management Systems (WMS)
• Strong problem-solving and communication skills
• Ability to read and interpret work orders, procedures, and policies
• Fluent in English (read, write, speak)

Physical Requirements

• Ability to lift up to 50 lbs
• Ability to stand and walk for extended periods (8+ hours per shift)

IND2