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Warranty Associate

ServcoHonolulu, HI

$19 - $24 / hour

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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$19-$24/hour

Job Description

Servco is looking for a Warranty Associate to join our Servco Quality Division. This position will play a key role in processing warranty claims for distributor and warranty coverage and provide our dealerships assistance with claims processing.

Learn more about working at Servco Auto Customer Service at https://youtu.be/CWYI6v5hUvg

Responsibilities:

  • Review daily claim submission by dealers to ensure necessary information is submitted accurately
  • Analyze repairs to determine allowable conditions for warranty acceptance based on manufacturer's guidelines
  • Determine acceptance or denial of warranty claim
  • Assist dealers over the phone and via email with questions or corrections to warranty claim
  • Process claim submissions through Servco and manufacturer's claim system
  • Prepare data on Excel spreadsheets for claim payment processing
  • Review monthly claim submission by Subaru of America to authorize payment
  • Stay abreast of all warranty policies, warranty claims procedures, and warranty claims systems

Requirements:

  • High school graduate or equivalent
  • A.S. Degree in Automotive or related field preferred
  • Minimum one year of automotive experience performing clerical, service writing, or mechanical work
  • Basic proficiency in Microsoft Word, Excel, and ten-key
  • Strong written and verbal communication skills
  • Ability to multi-task, work independently, and meet deadlines
  • Excellent organization and analytical skills with strong attention to detail

Auto Dealership Service Clerk- Warranty Administrator- Service Consultant

At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Interested?

Visit www.servco.com/careers to apply online or email us at careers@servco.com.

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $19.42 - $24.36 per hour

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FAQs About Warranty Associate Jobs at Servco

What is the work location for this position at Servco?
This job at Servco is located in Honolulu, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Servco?
Candidates can expect a pay range of $19.42–$24.36 per hour for this role.
What employment applies to this position at Servco?
Servco lists this role as a Full-time position.
What experience level is required for this role at Servco?
Servco is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Servco?
You can apply for this role at Servco either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.