Web Manager
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Overview
Job Description
For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.
As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.
We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.
For more information, please visit www.youthvillages.org
Position Overview
Youth Villages isseekinga highly organized and detail-orientedDigital Asset and WebManagertooversee the organization’s website and digital asset library. This roleis responsible formanaging digital content and resources while leading ongoing website updates and maintenance.
This individual willensureall web content and digital materials areaccurate, current, accessible, and aligned with brand standards. This role also serves as the internal owner of the website and digital asset ecosystem, ensuring consistency, usability, and alignment with organizational priorities.
TheDigital Asset and Web Managerwill build andmaintainweb pages, support digital campaigns, and continuously review and improve content to strengthen performance and user experience. This role requires strong organizational skills, attention to detail, and a proactive approach to improving systems and processes.
IN OFFICE POSITION IN MEMPHIS, TN
Essential Duties and Responsibilities:
The Digital Asset and Web Manager:
Manages andmaintainsYouth Villages websites, ensuring content isaccurate, up to date, and aligned with brand guidelines
Builds and updates landing pages, blog content, event pages, and campaign-related pages
Supports digital campaigns, including recruitment, fundraising, and awareness efforts through web updates and optimization
Maintains site structure, navigation, page hierarchy, and redirects to ensure a seamless user experience
Monitors website functionality, performance, and security,including plugins and themescoordinating with IT or external vendors as needed
Serve as the primary internal point of contact for website updates, enhancements, and ongoing maintenance
Ensure all web content meets accessibility standards and follows SEO best practices
Manages the organization’s digital asset library, including organization, tagging, metadata, version control, and archiving
Maintains a structured system for digital asset storage and retrieval
Oversees the full lifecycle of digital assets, including intake, review, publishing, updates, and removal
Coordinates with internal teams to gather, review, and publish new or updated materials
Establishes andmaintainsprocesses for content intake, prioritization, review, approval, and publishing
Conducts regular audits of website content and digital assets to ensure accuracy, relevance, and consistency
Identifiesoutdated or duplicate content and coordinate updates or removal
Provides guidance to internal teams on web content standards, structure, and best practices
Tracks and reports on website performance usingUTM tracking andtools such as Google Analytics 4,Google Tag Manager, and Google Search Console
Monitors user behavior, engagement, and conversion metrics, providing insights and recommendations for improvement
Supports ongoing SEO efforts, including metadata, content structure, and internal linking
Identifiesopportunities to improve website usability, content clarity, and overall digital experience
Stays current on web, digital asset management, and user experience best practices
Provides oversight and direction to web support staff and external vendors, supporting the long-term management and scalability of web operations
Collaborates with Digital Communications, Public Relations, Creative, Development, and program teams to support organizational goals
Other duties as assigned
Qualifications
Bachelor’s degree in marketing, communications, digital media, web management, or a related field
3–5 years of experience in website management, digital asset management, or related roles
Experience with Adobe Photoshop toresize andoptimizeimages for web and SEO
Experience with content management systems such as WordPress, including the Divi theme,
Experience withDonorDriveor similar fundraising platforms
Experience withCVENT or similar event management software is a plus
Experience with digital asset management systems such asIntelligenceBankor similar
Experience with digitalwebforms such as123FormBuilder orsimilar
Familiarity with Google Analytics 4,Google Tag Managerand Google Search Console
Strong understanding of SEO, accessibility standards, and user experience best practices
Basic knowledge of HTML and CSS
Basicknowledge ofJavaScript,PHP,SQL, andotherserver-sidelanguagesis a plus
Experience with website hostingplatforms such asWPEngineand Digital Ocean
Experience managing large volumes of digital content with strong attention to detail
Experience with Microsoft SharePointor intranet sites is a plus
Strong organizational, time management, and problem-solving skills
Ability to manage multiple projects and deadlines in a fast-paced environment
Project Management software such as Wrike
Strong communicationand collaboration skills
Must be available to work occasional evenings and weekends, as needed
Youth Villages Benefits
Medical, Dental, Prescription Drug Coverage and Vision
401(k)
Time off:
2 week paid vacation (full-time) / 1 week paid vacation (part-time)
12 paid sick days per year
11 paid holidays
Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)
Tuition reimbursement and licensure supervision
Growth & development through continuous training
Clinical and administrative advancement opportunities
*Benefits are excluded for variable status employees.
Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.
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