Weddings & Social Catering Sales Manager - Temporary

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Weddings & Social Catering Sales Manager

(Temporary Position - Maternity Leave Coverage)

Four Seasons Hotel Seattle is seeking a creative, service‑driven Weddings & Social Catering Sales Manager to provide warm, attentive support to our wedding and social event clients during a maternity leave coverage period. In this temporary role, you'll guide couples, families, and planners through key stages of the planning process, serving as their primary contact from initial connection through event day. You'll join a collaborative Events and Sales team dedicated to delivering exceptional, memorable experiences for weddings and milestone celebrations. The ideal candidate brings strong interpersonal skills, genuine empathy, and the sales acumen needed to support existing clients while also responding to and securing new social event inquiries during the coverage period.

If you're passionate about creating meaningful moments and offering thoughtful, personalized service, this role offers the opportunity to make a lasting impact during one of the most important times in our guests' lives. This position reports to the Director of Events. U.S. work authorization is required for this role.

Key Elements of the Job

• Serve as the primary contact for assigned weddings and social events, ensuring smooth communication and seamless coordination with Banquet and Operations teams.

• Prepare accurate Banquet Event Orders, timelines, floorplans, and event details; ensure all updates are delivered promptly to clients, planners, and internal teams.

• Support existing wedding clients with consistent follow‑up, planning assistance, and high‑touch service throughout their event journey.

• Coordinate with external vendors, including planners, AV, rental companies, florists, and entertainment, to ensure all logistics align with hotel standards.

• Attend key internal and client meetings to ensure full alignment on event details and execution, including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Menu Tastings, and Planning Visits.

• Manage client billing milestones, ensuring accuracy and correct review of deposits and final folio reviews.

• Respond to new social event inquiries, conduct site tours, and prepare proposals and contracts as needed during the coverage period.

• Sell and represent the Four Seasons wedding experience by understanding client needs and offering tailored solutions.

• Make timely, practical decisions that support guest experience while maintaining hotel safety, staffing, and financial considerations.

• Assist with resolving any planning or onsite challenges and communicate updates promptly to the Director of Events.

Preferred Qualifications and Skills

• Minimum of one year of event sales experience in a hotel, private dining, catering company with planning experience directly related to social events & weddings. Applications without this experience will not be considered.

• Experience in a luxury hospitality environment strongly preferred, or transferable experience demonstrating an understanding of elevated service standards.

• Exceptional communication skills, with the ability to build rapport with a diverse clientele, collaborate effectively with cross‑functional hotel teams, and work respectfully with clients representing a range of cultures, traditions, and family dynamics.

• Extreme attention to detail and exceptional organizational, time management, written and verbal presentation skills

• Strategic thinker with the ability to balance short‑term priorities with long‑term planning and sales goals; able to work both independently and collaboratively.

• Energetic, self‑motivated, and adaptable, maintaining professionalism, poise, and a solutions‑oriented mindset within a fast‑paced and evolving environment.

• Strong interpersonal skills, including the ability to remain calm, confident, and guest‑focused while navigating complex scenarios or high‑pressure moments.

• Knowledge of sales techniques, including effective negotiation, relationship‑building, and closing skills, is preferred.

• Flexible scheduling availability, including weekends, evenings, and select holidays, with a balanced, adaptable workweek based on event needs.

• Working understanding of event and banquet operations, both front and back of house; luxury or large‑scale operations exposure preferred.

• Proficiency with computer systems, including Microsoft Outlook, Teams, OneDrive, Word, and Excel. Experience with CRM and event management platforms such as Salesforce or Delphi is strongly preferred.

Benefits Include:

• Compensation: $3,115.38 biweekly pay for the duration of the assignment - this position will be a salaried, exempt position for an approximate timeframe of 4 months (potential for extension based on needs)

• Option of remote working days on a weekly basis (based on business volumes) and enjoy a primary workspace in the Sales & Catering office with water views of Elliott Bay

• 401K Retirement Savings Plan

• Complimentary Meals in our Employee Cafeteria

• Complimentary Uniform Care & Dry Cleaning

• Investment in your Wellbeing

• WA State Leave

• Personal, Medical, & Military Leave options

• Training Programs; Growth & Development Opportunities

• Access to discounted parking garages near the hotel

• Demonstrate your unique personality and service style, while achieving brand standards that make Four Seasons the leading name in luxury hospitality

Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf