Weekend Evening Intake Specialist - Centerville, UT

Paul DavisCenterville, UT

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Remote

Option for remote

Job Description

At Paul Davis Restoration, we help homeowners and businesses recover after disasters and get back to what matters most. Our Intake Specialists are often the very first voice customers hear in a time of stress, which makes this role incredibly important to our mission of providing peace of mind and extraordinary care. If you are organized, calm under pressure, and thrive in a fast-paced, phone-heavy environment, this could be a great fit. This is a work from home position but will require initial in-office training. Must live in the Weber/Davis/Salt Lake County area.

What does an Intake Specialist with Paul Davis do?

The Intake Specialist serves as the first point of contact for customers calling in property damage claims. This role is highly phone-focused between all four Utah locations and two in Nevada. Strong multitasking, communication, and organizational skills are required. You will gather critical information, enter data accurately, and ensure calls and leads are routed properly so our operations teams can respond quickly and effectively.

Key Responsibilities

Professionally represent Paul Davis Restoration at all times
Manage a high volume of inbound and outbound calls with empathy and professionalism
Collect and document customer and loss information with accuracy and speed
Perform quick and accurate data entry while actively on calls
Coordinate and route information to appropriate teams for follow-up
Maintain detailed and organized records across multiple systems
Provide consistent follow-through to ensure no leads or calls fall through the cracks
Support front-office and administrative tasks as needed

Job Requirements

1 - 2 years+ of experience in a relevant role preferred
High school diploma or equivalent
Mitigation experience is a plus but not required
Highly organized and attention to detail with problem-solving abilities
Ability to multitask and prioritize while communicating effectively
High-level communicator
Proficient in Microsoft Office

Schedule:

4:00 pm- 12:00 am, Friday- Sunday

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FAQs About Weekend Evening Intake Specialist - Centerville, UT Jobs at Paul Davis

What is the work location for this position at Paul Davis?

This job at Paul Davis is located in Centerville, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Paul Davis?

Employer has not shared pay details for this role.

What employment applies to this position at Paul Davis?

Paul Davis lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Paul Davis?

Paul Davis is looking for a candidate with "Entry-level" experience level.

Does Paul Davis allow remote work for this role?

Yes, this position at Paul Davis supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Paul Davis?

You can apply for this role at Paul Davis either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.