Weekend Shift Customer Service Rep-Florence SC
Associates Asset RecoveryFlorence, South Carolina
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Weekend Shift Customer Service Representative
Responsibilities and Duties:
Perform clerical functions relating to all processes
- Manage large amounts of incoming calls
- Generate advanced leads
- Identify and assess customers and drivers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with DRN systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Weekend Shift Customer Service Rep-Florence SC Jobs at Associates Asset Recovery
What is the work location for this position at Associates Asset Recovery?
This job at Associates Asset Recovery is located in Florence, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Associates Asset Recovery?
Employer has not shared pay details for this role.
What employment applies to this position at Associates Asset Recovery?
Associates Asset Recovery lists this role as a Full-time position.
What experience level is required for this role at Associates Asset Recovery?
Associates Asset Recovery is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Associates Asset Recovery?
You can apply for this role at Associates Asset Recovery either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.