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WFH - Customer Service Manager

Spade Recruitinglos angeles, CA
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Flexible/Unlimited PTO
Career Development

Job Description

We are currently expanding our remote support team and are seeking motivated individuals who enjoy working with people and providing helpful, professional service. This role focuses on assisting members who have requested information, scheduling appointments, and guiding them through a simple online process in a virtual environment.

This is a structured, work-from-home position with full training provided. No prior industry experience is required.

What You’ll Be Doing

  • Communicate with members who have requested benefit information

  • Make and receive phone calls in a professional manner

  • Schedule and confirm virtual appointments

  • Conduct short online presentations using provided tools

  • Assist with digital applications and required forms

  • Perform basic data entry and maintain accurate records

  • Follow quality standards and internal procedures

  • Participate in training and professional development programs

What We Provide

  • Weekly pay with performance-based bonuses

  • Fully remote, work-from-home position

  • Flexible scheduling options

  • Clear long-term career advancement opportunities

  • Residual income potential

  • Comprehensive health benefits

  • One-on-one onboarding and hands-on training

  • Ongoing mentorship and team support

  • Eligibility for annual incentive and travel programs

Minimum Qualifications

  • Strong verbal communication skills

  • Basic computer skills (email, data entry, virtual meetings)

  • Reliable time management and organizational abilities

  • Must be at least 18 years of age

  • High school diploma required (post-secondary education is an asset)

  • Customer service or retail experience is helpful but not required

Interview Process

In the interest of community wellness and accessibility, all interviews are conducted via secure video conferencing.

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FAQs About WFH - Customer Service Manager Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in los angeles, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers following benefits: Health Insurance, Flexible/Unlimited PTO, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.