WFH Customer Success Agent (Entry Level)
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Overview
Job Description
AO Globe Life is hiring professionals to support individuals and families across the United States in accessing important supplemental benefit programs. This fully remote opportunity is ideal for individuals seeking flexibility, meaningful work, and long-term professional growth.
In this role, you’ll work with individuals who have requested additional information about available benefits and want to learn whether they may qualify for coverage. You’ll help guide them through their options while building valuable experience in communication, client relations, and leadership.
What You’ll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with control over your workday
Warm leads provided — no cold calling or unsolicited outreach required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Vested renewals for long-term income growth
Leadership development and advancement opportunities
Collaborative, growth-focused team culture
What You’ll Do
Connect with individuals and families who requested information about available benefits
Schedule and conduct virtual consultations via Zoom
Assess client needs and explain available benefit options clearly and professionally
Guide clients through enrollment and provide ongoing support
Maintain accurate records, documentation, and follow-up communication
Build long-term client relationships through strong service and professionalism
Participate in training, coaching, and team development sessions
Who Thrives Here
Professionals with strong communication and interpersonal skills
Self-motivated individuals comfortable working independently
Organized candidates who can manage schedules and priorities effectively
People confident using Zoom and digital tools
Customer service, leadership, consulting, or client-facing experience is helpful but not required
Growth-minded individuals open to coaching and mentorship
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity while making a meaningful impact.
Apply Today
If you’re ready to build a flexible, purpose-driven career with room to grow, apply today to learn more.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About WFH Customer Success Agent (Entry Level) Jobs at AO Globe Life
- Flexible-schedule
- Full-time