Wheelchair Agent Supervisor - RDU Airport
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$14+/hour
Benefits
Health Insurance
Paid Vacation
Paid Sick Leave
Job Description
Join Guardian Professional Services as a Wheelchair Services Supervisor, leading a team that assists passengers with mobility needs at RDU Airport.This is a hands-on leadership position — ideal for someone who enjoys mentoring others, working directly with passengers, and ensuring smooth airport operations. Training provided.Job Responsibilities:Supervise and coach Wheelchair Agents to deliver safe, efficient, and compassionate service.Coordinate shift coverage, scheduling, and daily assignments.Oversee airport wheelchair operations during weekends and other assigned shifts.Communicate with dispatch, airline personnel, and airport authorities to maintain service quality.Lead by example by assisting passengers as needed (pushing, lifting, or transferring safely).Review incident reports and ensure all procedures are followed accurately.Maintain a professional, positive environment that reflects Guardian’s service standards.5+ years of customer service experience (required).2+ years in a supervisory or lead role (required).Airport experience preferred; not required.Valid Driver’s License preferred.Excellent communication, reliability, and problem-solving skills.We provide:Paid training and opportunities for overtime and gratuities.Health, vision, Dental, PTO, 401K benefits.Career growth path into Operations Management and Senior Supervisor roles.Make a meaningful impact daily by helping passengers travel safely and comfortably.Required Airport Background & SIDA Badge Fees are reimbursed after 90 days of employment.Job Type: Full-timePay: $14.00 per hour with earned gratuities and OT opportunitiesExpected Hours: Minimum 40 hours per week - 10hr shifts daily. 4 days on and 3 days off.Work Location: In person – Raleigh–Durham International Airport (Morrisville, NC)Benefits:401(k)Employee discountHealth insuranceOpportunities for advancementPaid time offPaid trainingSick DaysReferral program2-week Vacation (after 1 year employment)
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FAQs About Wheelchair Agent Supervisor - RDU Airport Jobs at Guardian Proservices
What is the work location for this position at Guardian Proservices?
This job at Guardian Proservices is located in Morrisville, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Guardian Proservices?
Candidates can expect a pay range of $14 (per hour).
What employment applies to this position at Guardian Proservices?
Guardian Proservices lists this role as a Full-time position.
What experience level is required for this role at Guardian Proservices?
Guardian Proservices is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Guardian Proservices for this role?
Guardian Proservices offers following benefits: Health Insurance, Paid Vacation, Paid Sick Leave, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Guardian Proservices?
You can apply for this role at Guardian Proservices either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.