Wholesale and Logistics Management Job Description
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$25+/hour
Benefits
Health Insurance
Paid Vacation
Paid Sick Leave
Job Description
Benefits:
- Health insurance stipend
- Sick pay
- Employee discounts
- Paid time off
- 401(k)
- 401(k) matching
The Wholesale and Logistics Manager plays a key role in managing wholesale accounts and monitoring inventory. They act as a liaison between the company and the Third Party Logistics warehouse to ensure all inventory processes are being completed seamlessly. Additionally, the manager receives cross-training in Inventory Management and Customer Experience functions. The ideal candidate for this role is highly organized, detail-oriented, analytically-skilled, and an effective communicator. Most importantly, the Wholesale & Logistics Manager should embody A Shop of Things core values of inclusion, integrity, and self expression. A Shop of Things values employees who are receptive to feedback, eager to learn, and excited to grow with the team
Inventory Management
Duties and Responsibilities
- Transport inventory to and from our 3PL
- Manage new product samples
- Prepare new inventory to be assist with product planning, listings and website merchandising
- Monitor and audit defective merchandise
- Negotiate refunds and credits for defective merchandise
- Prepare and handle product photography merchandise
Logistics Management
Duties and Responsibilities
- Create and manage Purchase Orders for all incoming shipments per company standard
- Inform 3PL of all incoming shipments
- Schedule deliveries using 3PL scheduling software
- Track shipments of incoming orders and ensure deadlines are met
- Manage the movement of orders within our order management platform
Wholesale and Customer Experience Management
Duties and Responsibilities
- Check wholesale platforms daily for new orders
- Reply to customer messages daily
- Approve orders and assign Ship by Date everyday
- Manage invoices, payments, and shipping information for all orders
- Manage Wholesale Product listings and Catalogs
- Make weekly product additions to online catalogs
- Generate weekly/monthly sell-thru reports
- Assist with Customer Experience for Direct-to-Consumer (DTC) operations.
Customer Experience
Cross-Trained Duties
- Check and respond to customer inquiries in a timely manner
- Communicate with cross-functional teams about product issues
- Partner with our fulfillment center to maintain order queue
- Analyze potentially fraudulent orders
- Daily, weekly, and monthly reporting
- Maintain the site’s FAQ and keeping procedural documentation up to date
- Collect and analyze data from customers in order to improve our processes, procedures and products
Skills required:
- Strong work ethic: Ability to work well under pressure, take responsibility, and handle challenges and change with grace and professionalism
- Organizational Skills: Ability to develop and maintain processes and systems to increase efficiency and streamline operations
- Positive attitude: A proactive and optimistic approach to work, promoting a supportive and collaborative atmosphere
- Time Management: Able to prioritize tasks to meet goals efficiently
- Problem Solving: Capacity to use critical thinking to identify and resolve problems independently
- Excellent Communication: Able to communicate, receive and give direction, ideas, and feedback clearly via verbal and written communication
- Teamwork: Ability to contribute and work well with a team to accomplish goals, and foster a culture of collaboration
- Computer Skills: Proficiency in basic computer operations, including point of sale and G Suite
- Adaptable: Able to multitask & thrive in a fast paced environment
- Mathematical competency
- Must have reliable transportation and the ability to transport merchandise to and from the 3PL weekly
Compensation: $25.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Wholesale and Logistics Management Job Description Jobs at Cb
What is the work location for this position at Cb?
This job at Cb is located in Nashville, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Cb?
Candidates can expect a pay range of $25 (per hour).
What employment applies to this position at Cb?
Cb lists this role as a Full-time position.
What experience level is required for this role at Cb?
Cb is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Cb for this role?
Cb offers following benefits: Health Insurance, Paid Vacation, and Paid Sick Leave for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Cb?
You can apply for this role at Cb either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.