Willow Inpatient (Inventory) Analyst II

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $99,000.00 - $150,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

The Willow Inpatient/Inventory Analyst is responsible for the design, build, implementation, and maintenance of Epic Willow Inpatient and Epic Willow Inventory. This role involves collaborating with stakeholders, analyzing workflows, troubleshooting technical issues, and providing system solutions to support hospital operations, including on-call and after-hours support as needed.

Overview

Hospital for Special Surgery (HSS) seeks an experienced Epic Willow Inpatient/Inventory Analyst to be part of the Willow Inventory Implementation team and to support and maintain the Epic Willow Inpatient and Inventory modules. This role serves as a key liaison between IT, Pharmacy, Prescribers, Nursing, and Epic. Flexibility for night/weekend work and on-call rotation is required during major implementations.

Experience

Required:

• 2+ years of IT implementation/support experience
• 1+ year of relevant application experience

Preferred:

• 1+ year Epic Willow Inpatient experience
• Healthcare background
• Strong communication, interpersonal, and problem-solving skills
• Proficiency with SharePoint, Word, Excel, Teams, Visio, PowerPoint
• Experience with full Epic implementation lifecycle

Education & Certification

Required:

• Bachelor's degree
• Epic Willow Inpatient Certification

Preferred:

• Additional Epic Certifications

Responsibilities

• Maintain in-depth knowledge of Epic Willow Inventory and Inpatient
• Analyze workflows, data, and technical issues; design and maintain solutions
• Collaborate with stakeholders to tailor systems to business needs
• Document procedures, build/test solutions, and support training efforts
• Provide on-call support and troubleshoot user issues
• Review and test system changes and new releases
• Support change management, QA, and disaster recovery processes
• Communicate effectively across teams and contribute to meetings

Qualifications

• Epic Willow Inpatient certification
• Experience with FDB and third-party integrations
• Pharmacy or clinical background preferred
• Familiarity with med load and charge error resolution
• Decision Support experience a plus
• Strong technical and interpersonal skills
• Self-motivated and detail-oriented

Work Environment

• Hybrid work model in a comfortable indoor setting
• Requires flexibility for night/weekend work and on-call rotation
• OSHA Category 3: No exposure to infectious materials

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.