Wine Assistant

Description

Overview / Basic Function

The Wine Assistant supports the Wine Manager in all operational, administrative, and service-related aspects of the Club's wine program. This role is essential to ensuring the accuracy, organization, and flawless execution of wine service across all dining outlets, events, and Member experiences.

The ideal candidate is detail-driven, tech-savvy, highly organized, and passionate about wine. This position is perfect for someone who wants to learn and grow within a private club environment.

Requirements

Key Responsibilities

Wine Operations & Cellar Management

• Receive, log, and distribute all wine deliveries to the proper storage locations.

• Maintain an orderly cellar, refrigerators, and wine storage areas including labeling, rotation, and inventory placement.

• Assist with staging wines for dinners, tastings, and club events.

• Support monthly inventory processes, ensuring accuracy and clean recordkeeping.

• Keep wine lists current by monitoring vintages, availability, and stock levels.

• Assist with packing wine orders for Member pick-up and retail sales.

Member & Service Support

• Actively support the dining room floor during service, assisting with wine delivery and presentation.

• Provide thoughtful recommendations and basic pairing assistance to enhance the Member experience.

• Maintain a polished and professional demeanor in all Member interactions.

• Work collaboratively with Servers, Sommelier, and F&B leadership to uphold service standards.

Administrative & Technology Support (Critical Function)

The Wine Assistant must be highly organized and technologically proficient. This role requires daily use of digital tools, inventory systems, and menu design programs to maintain accuracy and support the Wine Manager. Responsibilities include:

• Manage digital communication lists for Member pick-ups, incoming wine orders, retail releases, and vendor contacts.

• Update and format digital and printed wine lists with precision using Excel, and assist with design work through Adobe or InDesign as needed.

• Perform detailed data entry to support ordering, receiving, inventory reconciliation, and vendor tracking within YellowDog Software.

• Organize vendor files, purchase orders, invoices, and inventory documentation, ensuring all records are accurate and easy to access for the wine manager.

• Monitor order statuses daily, ensuring wines are accounted for, properly labeled, and distributed correctly.

• Assist with creating wine event materials, tasting sheets, and educational content.

• Provide ongoing operational and administrative support to keep all systems, lists, and workflows current and accurate.

Qualifications & Experience

• Minimum of 3+ years in hospitality, beverage service, retail wine, or cellar operations (club ideally).

• Strong working knowledge of wine , regions, and service etiquette.

• Proficiency in Microsoft Excel required; Adobe/InDesign experience strongly preferred.

• Strong attention to detail, organization, and follow-through.

• Must be at least 21 years old with availability on evenings, weekends, and holidays.

• Excellent written and verbal communication skills.

• Ability to lift up to 60 lbs and work in a fast-paced environment.

• Personal Characteristics

• Detail-Oriented: Strong organizational habits and precise execution.

• Professional: Polished communication, grooming, and Member interactions.

• Team-Driven: Works seamlessly with the Wine Manager and F&B team.

• Tech-Savvy: Confident with digital tools, updates, spreadsheets, and file management.

• Passionate: Genuine interest in wine with a desire to grow knowledge.

Pay & Benefits

• Competitive hourly pay, based on experience

• Full-time & part-time roles available

• Full-time employees receive Medical, Dental, Vision, 401(k) with matching, Paid Time Off, Short- and Long-Term Disability, Annual Christmas Bonus.