Work From Home - CSR

Spade RecruitingOverland Park, KS

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

About Us

For more than six decades, we have collaborated with over 44,000 unions and professional associations throughout North America — including organizations representing educators, healthcare professionals, veterans, first responders, and other essential workers. Our mission is to ensure their members receive accurate, transparent guidance about the supplemental benefit programs available to them.

The families we connect with have already requested information. There is no cold outreach or high-pressure tactics involved. Our role is simply to respond to inquiries, provide clarity, and offer meaningful support.

Your Role

As a Benefits Representative, you will help working families better understand their coverage options and make informed decisions. This is a service-focused position built around communication and relationship-building.

Your responsibilities will include:

• Confirming and managing appointments with members who have requested benefit information• Hosting virtual consultations via phone or Zoom to review available options• Assessing client needs and recommending appropriate coverage solutions• Maintaining ongoing communication and follow-up support• Completing a structured training program designed for long-term success• Setting and achieving performance goals with a clear path toward leadership opportunities

This role centers on education and guidance — not aggressive sales. Your focus is to inform, answer questions, and help clients feel confident in their decisions.

What We’re Looking For

Ideal candidates demonstrate:

• Strong verbal and written communication skills• Comfort using computers and online platforms• Self-motivation and personal discipline• Strong organizational and time-management skills• A positive, professional attitude and openness to coaching

Experience in customer service, hospitality, sales, or similar client-facing roles is an asset, but not required. We prioritize reliability, work ethic, and willingness to learn.

What You’ll Gain

We provide the structure and support needed for long-term growth:

• Full training and ongoing mentorship — no prior experience required• Weekly compensation with performance-based incentives• Advancement opportunities for those pursuing leadership roles• Career stability within a well-established, recession-resistant industry• Flexible full-time scheduling• 100% remote work environment• Residual income potential that grows over time• Health, dental, and vision benefit options• Company-sponsored annual incentive trips• A collaborative, high-energy team culture• Recognition programs celebrating top performers

Why This Opportunity Is Different

This career offers:

• Performance-based earning potential• Clear leadership advancement pathways• Transferable professional skills in communication and consulting• Meaningful, purpose-driven work supporting families• The flexibility of remote work combined with long-term stability

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FAQs About Work From Home - CSR Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?

This job at Spade Recruiting is located in Overland Park, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spade Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Spade Recruiting?

Spade Recruiting lists this role as a Full-time position.

What experience level is required for this role at Spade Recruiting?

Spade Recruiting is looking for a candidate with "Senior-level" experience level.

Does Spade Recruiting allow remote work for this role?

Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Spade Recruiting for this role?

Spade Recruiting offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Flexible/Unlimited PTO, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Spade Recruiting?

You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.