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Work From Home – Virtual Outbound Call Center Representatives

Windy City Call CenterPhoenix, Arizona

$15 - $17 / hour

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
Remote
Compensation
$15-$17/hour
Benefits
Paid Vacation
Career Development

Job Description

Responsive recruiter
We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.
We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.
About the Position As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.
This is a remote position that requires focus, consistency, and professionalism.
Schedule
  • Monday through Friday between 9:00 AM and 7:00 PM Central Time
  • One weekend day required (minimum of 4 hours)
  • Fixed schedule, but you may build within company hours
  • Requirements
  • Outbound call center experience is required
  • Strong communication and listening skills
  • Professional and courteous phone presence
  • Ability to meet and exceed goals and performance metrics
  • Comfortable multitasking between phone conversations and computer systems
  • 35 WPM minimum typing speed
  • Quick to apply feedback and eager to improve
  • Reliable and self-motivated with a positive team attitude
  • Able to commit to a consistent Full time work schedule
  • Pay and Benefits
  • $15.00 – $17.00 per hour based on experience
  • Pay increase after 30 days of employment
  • Paid Time Off (PTO) after 90 days for both full-time and part-time employees
  • Paid online training
  • Career advancement opportunities – many of our team members have moved into management roles
  • Home Office and Technical Requirements You will log into our system from home using your own computer and internet connection. No personal phone is required.
    All applicants must meet the following technical requirements:
  • High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
  • Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
  • Webcam for virtual meetings and training
  • Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
  • Headset provided after hireIf you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. 
  • Please fill out this application from the home computer that you would use if you were hired for this position. 
    By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number.  You also give us consent to contact you about this job opportunity and future job opportunities by email.
    Compensation: $15.00 - $17.00 per hour

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Automate your job search with Sonara.

    Submit 10x as many applications with less effort than one manual application.

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    FAQs About Work From Home – Virtual Outbound Call Center Representatives Jobs at Windy City Call Center

    What is the work location for this position at Windy City Call Center?
    This job at Windy City Call Center is located in Phoenix, Arizona, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Windy City Call Center?
    Candidates can expect a pay range of $15–$17 per hour for this role.
    What employment applies to this position at Windy City Call Center?
    Windy City Call Center lists this position under the following employment categories:
    • Alternate-schedule
    • Full-time
    What experience level is required for this role at Windy City Call Center?
    Windy City Call Center is looking for a candidate with "Senior-level" experience level.
    Does Windy City Call Center allow remote work for this role?
    Yes, this position at Windy City Call Center supports remote work, giving candidates the flexibility to work outside the primary office location.
    What benefits are offered by Windy City Call Center for this role?
    Windy City Call Center offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Windy City Call Center?
    You can apply for this role at Windy City Call Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.