Work From Home Inbound Customer Service (State Of Alabama)

Colony Brands, IncAlabama, NY

$14+ / hour

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Overview

Schedule

Flexible-schedule

Part-time

Career level

Senior-level

Remote

Compensation

$14+/hour

Benefits

Paid Holidays

Job Description

SC Data Center, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program

This position is only open to candidates 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin.*

Work at Home! You can apply online at https://www.sccontactcenters.com/apply/work-at-home/. Please call us at 608-328-8480 if you have additional questions!

Join our team! Are you looking for a flexible part-time, seasonal job that fits your schedule? Start at $14.00 per hour and earn upsell commission on top! Choose your own availability and work around your existing commitments, making this the perfect role for those looking to earn extra cash before the holidays or as a seasonal second job. Join a supportive team that values your time and effort.

As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements (see below). Your next opportunity is just a few clicks away!

Preferred Computer Requirements

A PC or Laptop with:

Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
Processor
AMD Ryzen 2nd Generation or newer OR
INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
8GB RAM or installed memory
10GB of Free Hard Disk Space

Dedicated High Speed Internet:

Internet Download Speed: 10.0 MBPS
Internet Upload Speed: 5.0 MBPS
Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Minimum Computer Requirements

A PC or Laptop with:

Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
Processor
AMD 2.1GHZ or higher OR
INTEL 1.8GHZ or higher, OR
INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
4GB RAM or installed memory
10GB of Free Hard Disk Space

Dedicated High Speed Internet:

Internet Download Speed: 4.0 MBPS
Internet Upload Speed: 2.0 MBPS
Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Other Requirements

Keyboard: Function Keys (F-Keys)
Wired USB Headset
Webcams are recommended (not required)
Dual monitors recommended (not required)
Minimum monitor size of 17+ inches recommended (not required)
External mouse recommended (not required)

Training Requirements (Mandatory):

1st Shift Training- 2 weeks (M-F), 8:30am-3:30pm CST
2nd Shift Training- 2 weeks (M-F), 5:00pm-11:00pm CST
Weekend Training- 3 weekends (Sa-Su), 8:00am-4:00pm CST

Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from ENTERPRISE@TRM.BRASSRING.COM and workathome@sccompanies.com. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses.

Benefits Details

Temporary/Part-Time Employee Benefits/Perks:

Performance Based Pay/Incentives- We provide job performance pay and incentive based pay for the majority of our Temporary/Part-Time rolesShift Premium pay for 2nd, 3rd, and Weekend shiftsHoliday Pay for employees returning for their fifth consecutive seasonSafety and Attendance Incentives Employee Discounts- Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.Employee Mini Stores- Discounted product offered at our multiple Employee Only StoresFlexible Work Schedules

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FAQs About Work From Home Inbound Customer Service (State Of Alabama) Jobs at Colony Brands, Inc

What is the work location for this position at Colony Brands, Inc?

This job at Colony Brands, Inc is located in Alabama, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Colony Brands, Inc?

Candidates can expect a pay range of $14 (per hour).

What employment applies to this position at Colony Brands, Inc?

Colony Brands, Inc lists this position under the following employment categories:

Flexible-schedule
Part-time

What experience level is required for this role at Colony Brands, Inc?

Colony Brands, Inc is looking for a candidate with "Senior-level" experience level.

Does Colony Brands, Inc allow remote work for this role?

Yes, this position at Colony Brands, Inc supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Colony Brands, Inc for this role?

Colony Brands, Inc offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Colony Brands, Inc?

You can apply for this role at Colony Brands, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.